Service Coordinator with Dispatch Expertise
1 day ago
sainte catherine, montérégie, Canada
Superior Plus Propane
Full-time
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Become a Service Coordinator with a focus on efficient dispatch and customer service. This role requires strong organizational skills and the ability to build relationships in both French and English.
In this position, you will serve as the main contact for Service Technicians, ensuring effective order fulfillment and scheduling adjustments to meet customer demands. Your planning skills will be essential for reviewing service appointments, managing work orders, and optimizing technician efficiency. Collaborate closely with Market Managers to align on performance standards and effectively manage operational needs.
Key Responsibilities:
• Build relationships with all points of contact
• Dispatch daily work for Service Technicians
• Verify routing efficiency for schedules
• Manage service appointments and recurring orders
• Comply with safety and regulatory standards
Requirements:
• Bilingual in French and English
• 1 to 2 years of service coordination experience
• Strong planning and organizational skills
• Proficient in Microsoft Office and FSM
• Knowledge of propane or natural gas regulations
Utilize your dispatch expertise and communication skills to excel in this Service Coordinator role.
In this position, you will serve as the main contact for Service Technicians, ensuring effective order fulfillment and scheduling adjustments to meet customer demands. Your planning skills will be essential for reviewing service appointments, managing work orders, and optimizing technician efficiency. Collaborate closely with Market Managers to align on performance standards and effectively manage operational needs.
Key Responsibilities:
• Build relationships with all points of contact
• Dispatch daily work for Service Technicians
• Verify routing efficiency for schedules
• Manage service appointments and recurring orders
• Comply with safety and regulatory standards
Requirements:
• Bilingual in French and English
• 1 to 2 years of service coordination experience
• Strong planning and organizational skills
• Proficient in Microsoft Office and FSM
• Knowledge of propane or natural gas regulations
Utilize your dispatch expertise and communication skills to excel in this Service Coordinator role.