Intermediate Business Analyst

Overview Join to apply for the Intermediate Business Analyst role at Thales . Location: Ottawa, Canada Thales operates across aerospace, transportation, defence, security and space. The Ottawa office is a major technology hub and a long-standing partner to the Government of Canada and national defense organizations. This is a hybrid role in Ottawa, ON, with potential work sites including Halifax NS or Victoria BC at local shipyards. Thales Canada is looking for a Business Analyst to document and mature naval in-service support processes amid ongoing digitization efforts. The role includes contributing to Value Stream Maps (VSM) using LEAN methodologies, identifying process improvements beyond changes required to support updated information technology offerings, and potentially defining engineering change proposals (ECPs) with benefits, value proposition and financial details. The Business Analyst will formulate value propositions through requirements specifications, presentations and analysis of gaps, pain points, or opportunities for innovation and/or process improvement. Key Areas of Responsibility Lead the definition and refinement of processes based on end-user interviews/workshops or pain points gathered within AJISS and/or the DND/RCN. Apply LEAN techniques, including Value Stream Mapping, to assess enterprise process maturity. Formulate value propositions in engagements with sponsors/customers. Deliver requirements, pain points and opportunities through analysis of existing tools, processes and data. Coordinate with the AJISS Team to ensure coherent messaging to the AJISS Customer. Lead the development of ECPs per the approved AJISS template, including description, benefits, cost breakdown, and value proposition. Promote a collaborative and innovative culture to DND/RCN and across the AJISS Enterprise. Basic Qualifications 6+ years of experience documenting business processes and system requirements. Minimum 3 years of demonstrated experience within the last 6 years leading Business Analysis activities or workshops in a large-scale project. Proven problem-solving and analytical skills with a track record of successful outcomes. Ability to engage stakeholders at all levels of the organization. Flexible, adaptable, and willing to learn. Strong relationship-building across the business through excellent customer service. Excellent communication skills in English, written and verbal. Education University degree in Business Administration, Computer Science or a relevant discipline. Preferred Qualifications Experience in business/enterprise architecture. Practical experience in design thinking/design workshops. Experience in developing business strategies. Experience in a Navy or Aviation maintenance context. Special Position Requirements Occasional travel to the East or West Coast. Regulatory and Compliance Canada – Access to Controlled Goods; Security Clearance; eligibility to obtain required clearances including Canadian NATO Secret clearance. What We Offer Extensive benefits program for all full-time employees and eligible dependents (health, dental, life, disability, wellness, etc.). Retirement savings plans (RRSP, DCPP, TFSA) with company contribution and matching; no vesting period. Company-paid holidays, vacation days and paid sick leave. Employee discounts on home, auto, and gym membership. Why Join Us Say hi and learn more about working at Thales. This role is part of Thales’ hybrid work model. Total Target Compensation (TTC) range is CAD 86,138.88 to 154,432.71, inclusive of base salary and target variable compensation. Thales is an equal opportunity employer and provides accommodations throughout the interview process. All accommodation information is confidential and used to provide an accessible candidate experience. #J-18808-Ljbffr