Executive Director

Executive Director - Full Time - Village on the Ridge Be among the first 25 applicants, posted 4 days ago. Job Description As the Executive Director you will contribute to Extendicare’s purpose of Helping People Live Better, by leading a high‑performing team dedicated to ensuring all residents receive the care they need. You will engage employees to achieve the highest standards of care, service and value for our residents. This role is accountable for the overall leadership, strategic planning, and operational management of the long‑term care home while ensuring it maintains compliance with regulatory requirements, policies and organizational standards. Key Outcomes Advocate for resident safety and the ongoing advancement of quality care. Develop a high‑performing management team of engaged leaders who model Extendicare’s values and provide exceptional care and service. Foster a positive culture and employee experience, driving an increase in overall employee engagement compared to the previous year. Achieve high resident and family engagement as measured through Experience Survey Results, by safely caring for each person as we would our own family. Manage financial resources and meet/exceed targets. Ensure adherence with provincial legislation, organizational standards, policies and procedures. Key Responsibilities Lead – oversee all operations and expenditures related to funding streams, balancing funding envelopes and ensuring all accountabilities are met with respect to jurisdictional authorities and Extendicare policies/procedures. Financial stewardship – ensure home operates in accordance with budget and drives fiscal accountability within all leaders and departments. Collaborate – work with multidisciplinary teams in our communities, regional and support teams to support the health and well‑being of residents and team members. Comply – ensure all staff and resident safety and care practices adhere to relevant Provincial and Federal Acts and Regulations, including Collective Agreements and Extendicare policies and standards. Support – take a hands‑on approach to supporting managers, front‑line employees, residents, and families through their day‑to‑day priorities, building capacity in the team and leading by example. Cultivate – establish a culture that enables managers and employees to perform their best, respecting the Resident Bill of Rights/Commitment to Residents and delivering quality care in compliance with policies, procedures and regulatory requirements. Develop – deliver an exceptional employee experience aiming to build high‑performing teams through ongoing focus on talent development, ongoing education and succession planning. Improve – ensure the success of Quality Improvement Programs and initiatives. Strategy Development – in consultation with the leadership team, develop home‑level strategies that enhance resident care and support the broader Extendicare goals. Customer Service – employ a customer service mindset, accepting and responding to feedback (concerns, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy. Values Alignment – uphold and promote the organization’s Mission, Vision and Values and philosophy regarding ethics, morality and integrity. Required Education, Credentials and Experience A university degree in Health, Gerontology, Business, Marketing or Social Services. LTC Administrator Certification (where applicable). Minimum of five (5) years’ relevant health management experience including budgeting, operating statement analysis, labour relations and a thorough awareness of applicable legislation governing LTC operations. Demonstrated ability to lead and engage a sizeable multidisciplinary team, in a unionized environment. Working understanding of business planning processes and utilization of Key Performance Indicators (KPI) to drive business success and achievement of strategies. Experience in risk management activities and demonstrated knowledge of continuous quality improvement processes. Passion to promote a person‑centered care philosophy and work with seniors. Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one. Core Competencies (included for posting only) Financial Acumen Industry/Regulatory Knowledge Business Acumen Relationship Management People Management Customer Service Change Management Attributes of an Effective Leader Strategy Development: Understands the organization’s strategy and sets priorities to make it happen. Self‑Motivated and Results‑Driven: Takes ownership and holds themselves and others responsible for delivering high‑quality, timely and cost‑effective results. Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence. Effective Communication: Actively listens, seeks to understand all perspectives and communicates with respect. Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate. Builds High Performing Teams: Builds the capability of individuals and teams through continuous feedback, coaching and a commitment to learning and development. Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement. What Extendicare Has To Offer Continuous mentorship, support for life‑long learning and growth opportunities. Opportunities for advancement and career growth within the organization. A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work. Employee Family Assistance Program. Robust benefits package. Time Type Full time Seniority Level Not applicable Employment Type Full‑time Job Function Business Development and Sales Industries Hospitals and Health Care Accommodation for Job Applicants Extendicare and affiliated organizations, including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. #J-18808-Ljbffr