End User Experience Lead
5 days ago
Job Description About the Role Spin Master is seeking End User Experience Lead for the end‑user experience and application deployment for our SAP ERP implementation under Project Sherpa. This strategic role will serve as the voice of the end‑user within the project team, ensuring seamless adoption and deployment across the organization. Key Responsibilities Act as the primary liaison between operational teams, end users, and ERP implementation partners. Own end‑user experience strategy for SAP ERP deployment, ensuring smooth rollout and adoption. Represent Spin Master in all project meetings as the voice of the end‑user perspective. Oversee all application deployments and ensure that everything pushed to user devices meets project standards. Collaborate closely with implementation teams and internal stakeholders to align on requirements and execution. Manage communication and coordination for all user‑related aspects of the ERP transformation. Provide strategic guidance on ERP transformation initiatives, ensuring alignment with business objectives. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: Skills and Requirements Required Qualifications 5–10 years of experience in ERP transformation projects, specifically SAP ERP implementations. Proven track record in end‑user experience leadership and application deployment for large‑scale ERP projects. Experience working in organizations with 3,000+ employees. Strong ability to navigate vendor relationships, manage customer expectations, and influence stakeholders with confidence. Comfortable working in a highly visible, strategic role with strong opinions and decision‑making authority. Excellent communication and leadership skills; ability to represent the project at an executive level. Onsite presence required 4 days per week. Industry experience is not required, but prior experience in large ERP transformations is essential. Preferred Attributes Strategic thinker with a hands‑on approach to problem‑solving. Ability to thrive in a fast‑paced, dynamic environment. Strong interpersonal skills to bridge technical and operational teams effectively. #J-18808-Ljbffr
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End User Experience Lead
2 weeks ago
Toronto, Canada Insight Global Full timeRequired Skills & ExperienceRequired Qualifications• 5–10 years of experience in ERP transformation projects, specifically SAP ERP implementations.• Proven track record in end-user experience leadership and application deployment for large-scale ERP projects.• Experience working in organizations with 3,000+ employees.• Strong ability to navigate...
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End User Experience Lead
2 weeks ago
Toronto, Canada Insight Global Full timeJob Description About the Role Spin Master is seeking End User Experience Lead for the end‑user experience and application deployment for our SAP ERP implementation under Project Sherpa. This strategic role will serve as the voice of the end‑user within the project team, ensuring seamless adoption and deployment across the organization. Key...
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End User Experience Lead
2 weeks ago
Toronto, Canada Insight Global Full timeJob Description About the Role Spin Master is seeking End User Experience Lead for the end‑user experience and application deployment for our SAP ERP implementation under Project Sherpa. This strategic role will serve as the voice of the end‑user within the project team, ensuring seamless adoption and deployment across the organization. Key...
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SAP ERP End-User Experience Lead
2 weeks ago
Toronto, Canada Insight Global Full timeA leading global consulting firm in Toronto is looking for an End User Experience Lead to ensure effective adoption and deployment of SAP ERP under Project Sherpa. This strategic role involves managing the end-user experience, serving as a key liaison between operational teams and implementation partners. Ideal candidates should have 5-10 years in ERP...
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SAP ERP End-User Experience Lead
5 days ago
Toronto, Canada Insight Global Full timeA leading global consulting firm in Toronto is looking for an End User Experience Lead to ensure effective adoption and deployment of SAP ERP under Project Sherpa. This strategic role involves managing the end-user experience, serving as a key liaison between operational teams and implementation partners. Ideal candidates should have 5-10 years in ERP...
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SAP ERP End-User Experience Lead
2 weeks ago
Toronto, Canada Insight Global Full timeA leading global consulting firm in Toronto is looking for an End User Experience Lead to ensure effective adoption and deployment of SAP ERP under Project Sherpa. This strategic role involves managing the end-user experience, serving as a key liaison between operational teams and implementation partners. Ideal candidates should have 5-10 years in ERP...
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End-User Support Manager: Elevate IT Experience
2 weeks ago
Toronto, Canada Woodbine Entertainment Group. Full timeA prominent entertainment company in Toronto is seeking a Manager, End-User Support to oversee Service Desk operations and lead the support team. The role involves managing incident resolution, optimizing service delivery, and overseeing the utilization of Microsoft Intune and Autopilot for end-user devices. The ideal candidate has over 5 years of IT support...
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End-User Support Manager: Elevate IT Experience
2 hours ago
Toronto, Canada Woodbine Entertainment Group. Full timeA prominent entertainment company in Toronto is seeking a Manager, End-User Support to oversee Service Desk operations and lead the support team. The role involves managing incident resolution, optimizing service delivery, and overseeing the utilization of Microsoft Intune and Autopilot for end-user devices. The ideal candidate has over 5 years of IT support...
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End User Services Specialist
5 days ago
Toronto, Canada CI Financial Corp. Full timeDescription At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.End...
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Manager End User Support
10 hours ago
Toronto, Canada Woodbine Entertainment Full timeA NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Position Overview The Manager, End-User Support is responsible for overseeing Service Desk operations and leading the support team to deliver exceptional service and...
