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Associate Health Director
1 month ago
The Associate Health Director - Programs is responsible for the overall coordination, development, and delivery of primary care, mental health & traditional wellness, home & community care programs. This position ensures that programs are in alignment with the Tla’amin Health & Wellness plan and that services are client-centered, responsive and culturally safe. This role supports staff supervision, service planning, program evaluation, and collaborative wrap-around care, while integrating Tla’amin traditional knowledge and modern healthcare practices. Key Responsibilities Performs all duties and responsibilities in accordance with Tla’amin laws, regulations, policies, practices and procedures as directed by the Health Director. Maintains confidentiality as required pertaining to Citizens, patients, clients, employees and general matters of the Nation. Program Leadership and Development Plans, implements and evaluates health programs in the areas of primary care, mental health and wellness and home & community care. Working closely with the Health Director and ensures programs are aligned with community health priorities as defined in the Tla’amin Health and Wellness Plan. Works in collaboration with the Health Director to build and maintain effective working relationships with Vancouver Coastal Health, First Nations Health Authority, Primary Care Networks and other providers/organizations that support Tla’amin Nation Health services. Coordinates service delivery with internal and external care providers including physicians, nurses, mental health clinicians, home care workers, and wellness support workers. Supports integration of Tla’amin traditional wellness approaches alongside clinical services. Aligns service delivery with the Tla’amin Service Model. Works with the Health Director and program leads to develop and implement program policies and procedures. Ensures professional and supportive patient/client care through interacting with patients/clients and gaining feedback regarding Health services. Compiles program statistics, monitors indicators and provides analysis of data. Identifies gaps and advocates for improved access to health care services. Participates in and supports the accreditation processes ensuring operational readiness and compliance with established standards. Manages special projects/programs related to Health programs. Team Management and Support Oversees and supports a multi-disciplinary team of clinicians, health professionals and support staff. Provides leadership in a unionized environment, including understanding and applying the collective agreement. Oversees external contracted staff to ensure service quality, adherence to agreements and alignment with Tla’amin Health operations and values. Communicates effectively and ensures clarity of roles and responsibilities. Ensures staff have tools, training and resources to accomplish their work. Ensures that policies and procedures are understood and followed by staff including safe work practices. Ensures a respectful, healthy, and safe work environment. Holds regular check-ins and performance conversations with team members, offering constructive feedback, recognizing achievements, and supporting growth and improvement. Addresses employee relations matters in collaboration with Human Resources. Works closely with Human Resources on matters related to grievances or interpretation of the collective agreement. Community and Client Engagement Builds and fosters trusting relationships with clients and families to promote health and wellness. Works with Elders, cultural advisors and knowledge keepers to ensure culturally safe and appropriate care. Leads and supports health promotion and community education initiatives. Responds to client and community concerns with empathy and accountability. Planning and Administration Supports the Health Director with annual operational planning, budgeting and funding proposals. Ensures accurate records are maintained, with confidentiality as required, regarding clients and programs. Ensures effective case management of patient files to support implementation and coordination of patient/client care plans. Oversees the EMR system (Mustimuhw), ensuring quality and consistency of patient charting. Establishes procedures and training to support accurate, timely and compliant documentation by staff. Manages and monitors various funding agreements, ensuring compliance, reporting and completion of agreement terms. Administers the budget for Health program areas and monitors budget spending and expenses. Keeps Health Director apprised of any potential budgetary issues. Qualifications Training, Education, Experience Bachelor’s degree in Health Sciences, Nursing, Social Work, Public Health or a related field. 7+ years of progressive experience in health care program management, ideally within an Indigenous community setting. Equivalent combination of education and experience will be considered. Experience working with Indigenous communities in a culturally safe way. Experience working the First Nations Health Authority (FNHA) and federal/provincial health systems and culturally integrated service models. Experience developing programs, policies and procedures in a community-based Health care setting. Experience managing budgets and funding agreements. Valid class 5 Driver’s license and acceptable driver’s abstract. Acceptable Police Information Check. All employees working for Tla’amin Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required. Knowledge, Skills, Abilities Ability to build, lead and mentor a team. Knowledge of Indigenous health determinants and traditional/Indigenous wellness approaches. Understanding of mental wellness, trauma informed care and primary care principles. Well-developed writing skills including experience with grant and proposal writing and reporting on funded projects. Project management skills and the ability to manage multiple priorities in a dynamic community-based setting. Highly developed communication, interpersonal and conflict resolution skills. Ability to build trusting, positive relationships with a variety of stakeholders. Experience developing and implementing policies and procedures including safe work practices. Proficiency in Microsoft Office and electronic health records systems. Genuine respect for Tla’amin Nation’s history and culture. Seniority level Director Employment type Full-time Job function Health Care Provider #J-18808-Ljbffr
