Customer Service Representative
1 week ago
POSITION SUMMARY:
Working from our Service Delivery Centre based in Hamilton , this hybrid position will be responsible for the efficient and effective coordination of client care.
Here are many reasons why you will want to bring your talent to our team:
- You will be part of a distinguished Canadian, not-for-profit organization with a century of experience
- You will experience opportunities to use many of your skills and expand your knowledge
- Ongoing opportunities for continuing education, training and professional development
- Total Rewards program which includes group benefits, and pension plan
- Education bursaries
- Extensive paid orientation
- Tuition Assistance Program
- WorkPerks , which gives access to exclusive discounts from leading brand name companies and trusted local businesses.
RESPONSIBILITIES:
- Provide schedule planning support to health care team
- Appropriately schedule staff to ensure continuity of care in the provision of service delivery
- Update and maintain an electronic client database
- File and maintain client records
- Perform data entry of all relevant client, employee and billing information
- Respond to all caller inquiries with efficiency and appropriate urgency
- Provide support to billing activities
- Generate and distribute various scheduling and billing reports
- Investigate and follow up in errors/discrepancies in services ordered or provided.
- Other office administrative duties as assigned.
REQUIREMENTS:
- Must be available days, evenings and weekends
- Intermediate data entry/keyboarding skills
- Experience using a PC database
- Intermediate reading comprehension and excellent verbal communication skills
- Demonstrated customer service skills and problem solving
- Adaptability and the ability to deal with tight deadlines
- An ability to work independently
- An ability to prioritize, multi-task and deal with competing priorities
- Good personal organizational skills
- Courses in medical administration or health care training are preferred
- Related work experience and a familiarity with community health care services is preferred
- Preference for French language skills
- Basic computer skills in MS Word and MS Excel are preferred
About Us:
At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We're a great place to work, and we hope you'll join our team.
In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.
SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at at your earliest convenience.
-
Customer Service Representative
7 days ago
Hamilton, Ontario, Canada Thos. R. Birnie & Sons Ltd. Full timeBenefits:- Competitive salary- Dental insurance- Health insurance- Training & developmentThe Opportunity:Are you a people person with a passion for helping others? We're looking for a full time Customer Service Representative to join our call center. As the first point of contact for our customers, you'll be a vital member of our team, ensuring every caller...
-
Customer Service Representative
3 weeks ago
Hamilton, Ontario, Canada Traffic Tech Inc. Full timeWho We Are:When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions for...
-
Customer Service Representative
3 weeks ago
Hamilton, Ontario, Canada Interview Hunters Full timeWe are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.The ideal candidate comes with...
-
Customer Service Representative
1 week ago
Hamilton, Ontario, Canada RB Global Inc. Full timeIAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and...
-
Customer Representative
4 days ago
Hamilton, Ontario, Canada Purity Life Health Products LP Full timeAs an industry leader in environmental handling and treatment services, Natural Purity is looking for Customer Representatives to join our team.The Customer Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers....
-
Customer Service Insurance Representative
6 days ago
Hamilton, Ontario, Canada Jennifer Book - Desjardins Insurance Agent Full timeCustomer Service Insurance Representative This is a Part time or Full time position with flexible hours working from our office in Hamilton.Requirements:Ideally someone who has Customer Service Experience, Experience in Insurance/Financial Services, Excellent Phone skills, Experience with Microsoft, Excellent organizational and ability to Multi task....
-
Customer Service Representative
3 days ago
Hamilton, Ontario, Canada TieTalent Full timeAt TieTalent, we are committed to building an inclusive culture that values and respects difference. As a Sales Advisor, you will play a key role in delivering outstanding customer service throughout the customer journey. Your main responsibility will be to ensure that the general presentation of our sales sites is maintained to a high standard.The ideal...
-
Customer Service Representative-Remote
3 weeks ago
Hamilton, Ontario, Canada Minacs Full timeJob DescriptionLe représentant du service à la clientèle à distance (bilingue : français/anglais) travaille à domicile et interface avec les clients via des appels entrants/sortants et/ou via Internet. Ce poste assure le service client et la résolution des problèmes et questions courants concernant les produits et/ou services du client. (Les anciens...
-
Customer Service Representative
22 hours ago
Hamilton, Ontario, Canada Hamilton Insurance Group, Ltd. Full timeContribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our...
-
Customer Representative Role
4 days ago
Hamilton, Ontario, Canada Purity Life Health Products LP Full timeAt Purity Life Health Products LP, we are seeking a highly motivated Customer Representative to join our team. As an industry leader in environmental handling and treatment services, we are looking for individuals who are passionate about delivering exceptional customer experiences.The ideal candidate will be responsible for maintaining a strong brand...
-
Sales and Customer Experience Representative
2 days ago
Hamilton, Ontario, Canada Kitchen Stuff Plus Inc. Full timeAbout Kitchen Stuff Plus Inc.We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. We prioritize investing in our employees, fostering a diverse and inclusive environment that reflects the communities and customers...
-
Customer Service Representative
6 days ago
Hamilton, Ontario, Canada Foot Locker, Inc. Full timeAbout Our TeamWe are a dynamic and fast-paced retail environment that values innovation, teamwork, and customer satisfaction. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Building strong relationships with customers and understanding their needs.Providing...
-
Home Service Representative
6 days ago
Hamilton, Ontario, Canada Natural Purity Full timeAre you looking for a rewarding career in sales and customer service? Do you want to make a difference in people's lives while also advancing your own career? Look no further than Natural Purity!As a Home Service Representative, you will have the opportunity to work with customers in their homes, providing them with expert advice on how to improve their...
-
Plumbing Service Representative
3 days ago
Hamilton, Ontario, Canada Thos. R. Birnie & Sons Ltd. Full timeOverview:Birnie Plumbing & Drains, a family-owned business since the 1920s, brings four generations of plumbing expertise to every job. Our licensed, insured plumbers offer upfront pricing, no-pressure sales, and flexible payment plans.Salary and Benefits:Competitive wagesDental insuranceHealth insuranceRRSP plan with company matchJob Responsibilities:We're...
-
Customer Service and Sales Driver
4 days ago
Hamilton, Ontario, Canada Cintas Full timeJob ResponsibilitiesAs a Route Service Sales Representative, your primary responsibility will be to drive a truck along an established route, servicing and selling within an existing customer base.You will be responsible for building relationships with key decision makers, ensuring quality standards are met, and proactively resolving customer concerns.In...
-
Senior Customer Service Representative
4 days ago
Hamilton, Ontario, Canada Scotiabank Full timeAbout the Role:We are seeking a highly motivated and customer-centric individual to join our team as a Financial Advisor. As an Advisor, you will be responsible for building strong relationships with our customers and delivering tailored financial solutions that meet their unique needs.You will take a proactive approach to understanding our customers' needs,...
-
Customer Service Representative
3 days ago
Hamilton, Ontario, Canada Loblaw Companies Limited Full timeAt Loblaw Companies Limited, we're committed to helping Canadians Live Life Well. As a Cashier, you'll be an integral part of our team, connecting with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience.We're looking for a team player with good communication skills who can adapt to a...
-
Customer Service Technician
4 days ago
Hamilton, Ontario, Canada NCR Atleos Full timeAbout NCR Atleos">NCR Atleos, headquartered in Atlanta, empowers financial institutions and retailers worldwide by optimizing branches, improving operational efficiency, and maximizing self-service availability.">Job Requirements">As a Field Service Representative, you will be responsible for providing exceptional customer service, performing equipment...
-
Sales and Service Representative
3 days ago
Hamilton, Ontario, Canada Natural Purity Full timeAre you looking for a challenging and rewarding career in sales? Do you have a passion for helping others and making a difference in your community? If so, we encourage you to apply for the Sales and Service Representative position at Natural Purity.In this role, you will have the opportunity to work with a talented team to deliver exceptional customer...
-
Hamilton, Ontario, Canada Cintas Full timeCintas is seeking a highly motivated and results-driven Route Service Sales Representative to join our team. In this role, you will be responsible for managing and growing customer relationships in the Rental Division.Key ResponsibilitiesService and sell to existing customersUpsell and cross-sell additional products and servicesNegotiate service agreement...