Software Development Manager

About Introhive Introhive is an AI-powered Relationship Intelligence platform that helps firms break down data silos and unlock actionable relationship insights that drive collaboration and growth. Since launching in 2012, we’ve grown significantly, but our mission remains the same: to transform how companies manage, nurture, and leverage relationships to unlock value, accelerate growth, and delight customers. Introhive is one of the fastest-growing B2B relationship intelligence platforms. We’re recognized as a category leader in sales intelligence and data quality management software by G2, named a Top 10 Fastest Growing Technology Company in Deloitte’s Fast 50 Awards three years running, and awarded the 2020 MarTech Breakthrough Award for Best CRM Innovation. Trusted by industry-leading brands including KPMG, Freshfields, CBRE, and Deloitte, Introhive supports more than 250,000 users across 90+ countries. Job Summary As a Software Development Manager based in our Fredericton office, you play a crucial role in leading your team in building cutting‑edge B2B SaaS solutions hosted on AWS. Your expertise and leadership will be instrumental in shaping our engineering efforts and ensuring the delivery of high‑quality, cloud‑based products. You’ll be managing a team of developers, ensuring technical excellence through hands‑on mentorship, breaking down work into the appropriate milestones, and delivering quality solutions that solve the customer’s needs and that you and your team are proud of. This hybrid role is ideal for a leader looking to have all your skills shine – technical competence that can help mentor and focus your team, team leadership that serves your team, and a love of customer understanding that helps drive ownership of the desired outcomes. The role is designed for regular in‑office presence at our Fredericton, New Brunswick office, alongside flexibility to work remotely. Relocation assistance is not provided for this position. This isn’t about delivering check marks on a list. This role is about solving problems and enabling a team to have real ownership and pride of deliverables. Job Responsibilities Collaborate with product managers and design to bridge the gap between requirements, design and technical implementation for cloud‑based solutions. Collaborate across teams to define architecture. Continuously explore and implement new technologies to enhance our product offerings and stay ahead of industry trends. Contribute to the entire software development lifecycle, from ideation to deployment and maintenance – with a bias to delivering solutions that are easy to maintain, monitor, and scale Participate in code reviews, creation of automated tests, ensuring adherence to best practices, and coding standards. Identify opportunities for improvement in our process, software and systems. Provide technical guidance, mentorship, and career development across your team. Utilizing your customer‑centric approach, you’ll focus on problems and outcomes vs features, delivering solutions that are adopted and utilized instead of just checkmarks. You’re not a “Scrum Master” – you’re the technical leader, driving your team to deliver measurable outcomes. Qualifications Strong technical knowledge and expertise in software development methodologies Ability to mentor and coach team members, providing guidance and feedback Effective communication and collaboration skills Project management skills to plan, prioritize, and execute projects Ability to foster a positive team culture and promote continuous improvement You are very competent with various tools, processes, test methodologies, and languages used to build B2B SaaS solutions. Ability and desire to work in Ruby on Rails Nice to have: Experience in any of React, Java, C++, RESTful web services, Python Experience with Snowflake, Airflow and DBT. Experience with Langchain, and HuggingFace. Strong SQL skills. Experience or exposure to agile development methodology would be considered an asset. EDUCATION & EXPERIENCE University Degree or equivalent in Computer Science or related field required 5+ years experience working with software engineering required Previous Management experience would be considered an asset Why Introhive? At Introhive, we believe people do their best work when they feel trusted, empowered, and supported. That’s why we value outcomes over hours, curiosity over perfection, and collaboration over ego. You’ll have room to grow, tools to succeed, and a team that’s got your back. #J-18808-Ljbffr