Assistant Front Office Manager
3 hours ago
Assistant Front Office Manager – Andaz Ottawa Join Andaz Ottawa in the role of Assistant Front Office Manager. This full‑time position requires a minimum of 2 years experience as an Assistant Manager or Team Leader in a 4‑ or 5‑star hotel environment. Overview The Assistant Front Office Manager will work closely with the Rooms Manager to support the day‑to‑day functioning of the Guest Relations, Valet, Night Audit, and Bell Staff. This role leads the front‑office operations to provide seamless and memorable service for every guest, from pre‑arrival to departure, while embodying Andaz values and ensuring timely problem resolution. Responsibilities Assist the Rooms Manager in efficiently managing the department according to the established team goals. Delegate tasks and supervise all front‑office colleagues, ensuring duties are carried out with utmost efficiency and professionalism. Handle all guest and internal customer complaints in a courteous and efficient manner. Encourage colleagues to be creative and innovative, recognising and rewarding contributions. Coach and train staff, manage performance, and develop colleague skills. Ensure all colleagues deliver the brand promise and provide excellent service to internal and external customers. Assist in scheduling to ensure the department is adequately manned based on occupancy, service and cost requirements. Skills & Qualifications Minimum 2 years’ experience as an Assistant Manager or Team Leader in front‑office within a four‑ or five‑star hotel environment. Proven experience in supervising, motivating, and training others. Exceptional interpersonal and communication skills with advanced proficiency in English. Flexibility to work varying schedules, including evenings, weekends, holidays. Experience with Opera and Hyatt systems is an advantage. Benefits Extended health benefits for you and your dependents, plus paid medical days. Employer RRSP matching contributions. Complimentary hotel nights, friends and family discounts at Hyatt properties worldwide. Complimentary meal during shifts at the colleague cafeteria. Discounts on food and beverages. Discounted transit passes. Wellbeing and recognition programs. Tuition reimbursement. Excellent training and professional development. 2025 Great Place to Work Certified. About Andaz Ottawa Hyatt Hotel Corporation revamps the hotel experience through the Andaz brand, a concept of personal style. Located in the ByWard Market, Andaz Ottawa brings destination‑inspired hospitality to the heart of Ottawa. As part of the Hyatt family, our culture values inclusivity, care, and genuine connection. Andaz Ottawa is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please notify HR if you require accommodations. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other Industries Hospitality To apply, visit careers.hyatt.com. #J-18808-Ljbffr
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Assistant Front Office Manager
2 hours ago
Ottawa, Canada Hyatt Hotels Corporation Full timeClose Inclusive Collection Job Postings Notification Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off. WE ARE LOOKING FOR AN Assistant Front Office manager aT THE ANDAZ OTTAWA We have an exciting opportunity within our Front Office as...
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Assistant Front Office Manager
3 weeks ago
Ottawa, Canada Andaz Full timeAssistant Front Office Manager – Andaz Ottawa Join Andaz Ottawa in the role of Assistant Front Office Manager. This full‑time position requires a minimum of 2 years experience as an Assistant Manager or Team Leader in a 4‑ or 5‑star hotel environment. Overview The Assistant Front Office Manager will work closely with the Rooms Manager to support the...
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Assistant Front Office Manager
4 days ago
Ottawa, Canada Hyatt Hotels Corporation Full timeClose Inclusive Collection Job Postings NotificationOur leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.WE ARE LOOKING FOR AN Assistant Front Office manager aT THE ANDAZ OTTAWAWe have an exciting opportunity within our Front Office as an...
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Assistant Front Office Manager
2 days ago
Ottawa, Canada BrookstreetJobs Full time**QUALIFICATIONS**: Minimum 3 years' previous supervisory/management experience in Front Office operations, Hotel experience. University degree or College diploma in Hotel Management an asset. Knowledge of computerized Front Office systems required with emphasis in Opera Cloud an asset. Proficiency in Microsoft Word and Excel. (Strong Administrative...
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Assistant Front Office Manager
1 day ago
Ottawa, Ontario, Canada Andaz Full timeOrganization- Andaz OttawaSummaryWE ARE LOOKING FOR AN Assistant Front Office manager aT THE ANDAZ OTTAWAWe have an exciting opportunity within our Front Office as an Assistant Front Office Manager.We are excited to share that Andaz Ottawa has an opportunity for people who love helping people.The Assistant Front office manager will assist in running the...
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Front Office Manager
5 days ago
Ottawa, Canada Silver Hotel Group Full time**Front Office Manager** We are currently hiring a Front Office Manager to join our dynamic team. The Guest Services Manager will be responsible for all aspects of the daily operations of the front office in a hotel environment. The role includes working with the hotel team to develop strategies and coordinate programs to optimize guest and employee...
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Front Office Manager
3 days ago
Ottawa, Canada The Metcalfe Hotel Full timeThe Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era. **RESPONSIBILITIES** -...
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Front Office Supervisor
2 weeks ago
Ottawa, Canada Novotel Ottawa Full time**Job Description**: Purpose: To Assist the Front Office Manager in the efficient and smooth operation of the Front Office Department. Under the supervision of the Front Office Manager - trains, directs and supervises Front Office staff, inspiring through every interaction - thoughtful, meaningful guest service, while adhering to internal controls, programs...
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Ottawa, Canada Andaz Full timeA leading hotel in Ottawa is seeking an Assistant Front Office Manager to oversee front office operations and lead a team to provide exceptional guest experiences. Responsibilities include managing day-to-day operations and handling customer complaints efficiently. The ideal candidate has a minimum of 2 years in a supervisory role within a luxury hotel and...
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Ottawa, Canada Andaz Full timeA leading hotel in Ottawa is seeking an Assistant Front Office Manager to oversee front office operations and lead a team to provide exceptional guest experiences. Responsibilities include managing day-to-day operations and handling customer complaints efficiently. The ideal candidate has a minimum of 2 years in a supervisory role within a luxury hotel and...
