Senior ServiceNow HRSD Developer

3 weeks ago

Canada Systematix Full time

Systematix is currently looking for a Senior ServiceNow HRSD Developer to help with the implementation of a diverse global IT Operations network, for one of the world's leaders in Life Sciences technologies.

Please note, this is a contract role to be performed remotely. Only candidates within the Eastern timezone will be considered.

ABOUT THE PROJECT

Our client is one of the world's leading Global Life Sciences, with offices around the globe. As they continue to expand their footprint, they require a ServiceNow Leader for their Global Operations team. As a key member of the team, you will be responsible for the strategy as well as implementing standards and innovative solutions that support the success of our collaborative, science and technology driven businesses, specifically focused on the implementation, configuration and administration of ServiceNow HR Service Delivery (HRSD).

ABOUT THE RESPONSIBILITIES

  • Leading the process through requirements gathering and sprint design sessions for the ServiceNow HRSD application
  • Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, points of value, and finalizing high-level architecture
  • Supporting the configuration of the HRSD application
  • Assisting with executing system validation, preparing the organization for the transition, and ensuring reading for deploying the HRSD build into production
  • Drive the definition, and acceptance of ServiceNow best practices and common processes
  • Acting as a subject matter expert with a solid understanding and application of ServiceNow HR in both functional and technical requirements
  • Develop, document and revise system design procedures, test procedures and quality standards.
  • Configuring and customizing the SN system, including Application UI, workflows, forms, security, notifications, and others as necessary.
  • Maintaining and supporting SN operational functions; monitoring health, usage and overall compliance of the SN HRSD system
  • Configuration to meet the business integration, operating, and reporting needs, Loading, manipulating and maintaining data between SN and other systems as needed, ensuring maintenance of single source of truth.
  • Assist in documenting, communicating and continually improving the policies and processes that describe the development, use, and administration of the SN platform and applications.
  • Manage relationships with SN vendor/partner as well as Client teams.
  • Providing IT associates with technical training, support and secondary documentation for SN applications

ABOUT THE QUALIFICATIONS

  • Bachelor's degree in Computer Science or related field
  • 10+ years ServiceNow, including lead experience
  • 3+ years of hands-on experience with the ServiceNow HR Service Delivery (HRSD)
  • Knowledge of HR functions, processes, and best practices
  • Led at least one mid to enterprise-size SN HR implementation or been part of a large, global implementation
  • 8+ years SN implementation and integration
  • Experience with 3rd party software integrations with ServiceNow
  • Proficient using MS Office products
  • Ability to communicate and build relationships with all levels of an organization (End Users, managers, directors, executive level), including both technical and non-technical audiences
  • Capable and reliable in meeting tight schedules and deadlines as well as high attention to detail while maintaining clear customer expectations throughout the life cycle of a project/engagement
  • Proven track-record of successfully leading technical implementations of new services as part of a project team.

ABOUT THE ROLE

This is a 6-month contract role to be performed remotely in the Eastern timezone , working with a global team in various timezones. There is a strong intent to extend if all parties are amenable.

APPLY NOW

If you are interested in finding out more, please contact us or submit your resume to Or, if you know someone who meets these qualifications, please forward this assignment.

ABOUT SYSTEMATIX

Systematix is a Global Consulting and Resourcing firm head quartered in Canada with offices across North America and the United Kingdom. We provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors.

Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we don't just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community. Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of members of the designated groups (women, indigenous peoples, members of visible minority groups, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act in the Systematix Technology Consultants Inc workforce.

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