Services Offer Management Leader

Services Offer Management Leader

shapes and drives the country Services offer strategy, aligning global ambitions with local market growth, customer relevance and commercial impact.

The role sits at the intersection of strategy, offer management, commercial execution and cross-functional influence — ensuring Services offers are clear, competitive, localized where needed, and activated through the right go-to-market, pricing, demand generation, sales enablement.

It accelerates growth by connecting global offer roadmaps with Canada priorities, strengthening installed base monetization, improving customer adoption, and driving the evolution toward scalable, recurring, outcome-based service models.

Key responsibilities Offer strategy and growth planning

Build the Canada Services offer strategy, translating the global roadmap into a 3-year growth vision and execution roadmap

Set annual priorities through the Annual Marketing & Sales Plan, focused on growth, retention and recurring business

Identify the best opportunities by business unit, installed base, segment and market potential

Portfolio management and localization

Deploy the offer roadmap with BU priorities, adapting global value propositions to local needs, regulations and standards

Ensure portfolio consistency across the asset lifecycle, with strong emphasis on recurring offers and service plans

Challenge BUs and global LoBs on required localization, and support new launches through a disciplined go-to-market

Commercial activation and go-to-market

Define the local go-to-market strategy and lead demand generation plans that grow qualified pipeline, especially in early stages

Ensure offer promotion and visibility by partnering with Marcom and Country Marketing on campaigns, content and channel activation

Enable sales with differentiated messaging and commercial materials — offers activated in the field, not just well defined

Installed base monetization and performance

Lead initiatives improving installed base visibility, traceability and commercial exploitation

Use IB insights to sharpen targeting and support customer platforming for deeper penetration and retention

Improve lead generation, conversion and recurring order growth

Pricing and competitiveness

Define and manage local pricing in line with value, competitiveness, margin and market conditions

Leverage historical performance, competitive intelligence and customer value insights

Track market trends and competitor moves to keep the portfolio compelling

Voice of customer and continuous improvement

Capture customer and market feedback to improve positioning and launch effectiveness

Feed voice-of-customer inputs back to global Services marketing and offer teams

Share best practices and refine go-to-market choices based on results

Cross-functional leadership and influence

Align priorities across Services, Sales, Marketing Communication, Category and global teams, embedding Services in country business plans

Influence without direct authority in a matrix environment

Act as a visible leader for Services growth, combining strategic perspective with operational discipline

Qualifications and Skill required

Master's degree in Marketing, Business, Engineering or related field

Strong experience in Services, Offer Management, Marketing or Commercial Excellence

Solid grasp of service business models, go-to-market, pricing and installed base monetization

Experience building strategic, tactical and operational plans at country, regional or global level

Ability to translate strategy into execution across a matrix organization

Strong analytical skills and comfort with business performance data

Excellent communication and influencing skills, including with senior stakeholders and C-level customers

Strong project leadership and organization under business pressure

Digital mindset and good understanding of data and digitization

Collaborative, self-driven, with the presence to mobilize teams

Fluent in English and effective in the local market language

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

The expected pay range is CAD 145,800 - CAD 194,400 per year. This pay range includes base pay and short-term incentiv