Senior Manager Small Business Growth

2 hours ago

Winnipeg, Manitoba, Canada Tangerine Full-time
Drive small business growth at Tangerine through client discovery, market intelligence, and digitally enabled advice experiences in Toronto. This Senior Manager role brings external entrepreneurial perspective into Tangerine Business strategy and leadership decisions. You will understand founders’ needs, identify market opportunities, and convert insights into propositions, journeys, partnerships, and growth initiatives. Success depends on connecting client outcomes, engagement, loyalty, and commercial contribution. Key Responsibilities:

Identify client pain points, behaviours, and ecosystem partnership opportunities Translate insights into proposition requirements, experiences, and initiatives Shape advice across acquisition, onboarding, engagement, service, and growth journeys Connect advice with relevant Tangerine Business products and services Champion small business owners’ voices in product and growth decisions Requirements:

Seven or more years supporting entrepreneurs and growth-stage organizations Knowledge of small business acquisition, expansion, operations, and ecosystems Ability to create executive-ready recommendations and decision materials Experience influencing cross-functional teams without direct reporting authority Comfort using AI-enabled tools and data-informed decision-making Use entrepreneurial insight, market analysis, and stakeholder influence to strengthen Tangerine Business client growth and engagement.