Senior Google CCAIP Engineer — Remote CCaaS Expert
4 hours ago
Winnipeg, Manitoba, Canada
Miratech
Full-time
Free with email or Google
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Miratech seeks a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google’s CCAIP platform, implementing DTMF IVR menus, call flows, queue configurations, and routing logic for multilingual prompts in production environments.
You will verify configurations, write technical documentation, support UAT, and maintain traceability from requirements to platform configurations while adhering to change-management procedures.