Change Management Specialist

• Hybrid (combination of remote and on-premises at the Buffalo Place office in Winnipeg, Manitoba)
• 8 hours daily, Monday to Friday (excluding stat holidays and mandatory vacation time off as specified by the client)
• Core business hours are between 7:00am-5:00pm (CDT)

Candidate must meet the following mandatory requirements to be considered for this role:

• Must have Change Management Certification – Prosci (ADKAR) and/or CCMP.
• Minimum 8 years recent experience working in a project management environment, preferably with large scale organizational change.
• Minimum 10 years experience with and knowledge of change management principles, methodologies and tools.
• Exceptional written and oral communication skills with experience in developing training materials, communication plans, and presentations.

Role Description:

• Apply a structured methodology and lead change management activities
• Leverage change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative
• Enable the design, development, delivery and management of key communications
• Assess the change impact
• Conduct impact analysis, assess change readiness, and identify key stakeholders
• Support training efforts
• Provide input, document requirements, and support the design and delivery of training programs
• Additional responsibilities include:
• Complete change management assessments
• Identify, analyze and prepare risk mitigation tactics
• Identify and manage anticipated and persistent resistance
• Consult and coach project teams
• Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
• Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan
• Support and engage senior leaders
• Coach people managers and supervisors
• Support organizational design and definition of roles and responsibilities
• Coordinate efforts with other specialists
• Integrate change management activities into the project plan
• Evaluate and ensure user readiness
• Manage stakeholders
• Track and report issues
• Define and measure success metrics and monitor change progress
• Other duties as assigned

Skills and qualifications:

• A solid understanding of how people go through a change and the change process
• Experience with and knowledge of change management principles, methodologies and tools
• Exceptional communication skills, both written and oral
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root-cause identification skills
• Able to work effectively at all levels of an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience with large-scale organizational change efforts
• Change management certification or designation required

Additional Requirements:

• Must have Windows based computer with standard Windows applications