Cintas Customer Service Manager
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Lead Cintas customer service operations in Montreal through team leadership, customer resolution, sales coaching, and hands-on account support. This full-time position works on the first shift.
As Service Manager, you will directly manage a customer-facing Service team and oversee its overall performance. The work includes hiring, performance management, effective sales training, customer-site support, and operational issue resolution. You will also manage sales, profit, inventory, payroll, and budget goals.
Key Responsibilities:
- Hire and manage performance for customer-facing Service team members
- Foster a safe working environment through effective leadership
- Resolve customer issues while maintaining high satisfaction
- Train representatives on effective sales techniques
- Support customer pickups and deliveries at account locations
Requirements:
- Valid, full, unrestricted driver's license
- High School Diploma or GED required
- Bachelor's Degree or equivalent work experience preferred
- Industrial sales or customer service experience preferred
- Availability within two weeks after offer acceptance preferred
Bring service leadership, sales coaching, customer resolution, and operational management skills to Cintas customers in Montreal.