Cintas Customer Service Manager

5 hours ago

Montreal, Quebec, Canada Cintas Corporation Full-time

Lead Cintas customer service operations in Montreal through team leadership, customer resolution, sales coaching, and hands-on account support. This full-time position works on the first shift.

As Service Manager, you will directly manage a customer-facing Service team and oversee its overall performance. The work includes hiring, performance management, effective sales training, customer-site support, and operational issue resolution. You will also manage sales, profit, inventory, payroll, and budget goals.

Key Responsibilities:

  • Hire and manage performance for customer-facing Service team members
  • Foster a safe working environment through effective leadership
  • Resolve customer issues while maintaining high satisfaction
  • Train representatives on effective sales techniques
  • Support customer pickups and deliveries at account locations

Requirements:

  • Valid, full, unrestricted driver's license
  • High School Diploma or GED required
  • Bachelor's Degree or equivalent work experience preferred
  • Industrial sales or customer service experience preferred
  • Availability within two weeks after offer acceptance preferred

Bring service leadership, sales coaching, customer resolution, and operational management skills to Cintas customers in Montreal.