CX CRM Strategy Consultant
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Review data and analyze competition across categories and customers Run surveys and interview stakeholders or audience members Translate insights into valuable opportunities and impact Present findings and prepare reviews and documentation Evaluate previous launches to improve future output Requirements:
Three to five years in strategic digital, UX, product, CX, service design, or CRM roles Knowledge of personas and brand positioning fundamentals Understanding of user experience and brand ecosystem components Knowledge of AI, CRM, CMS, or membership ecosystems Readiness to discuss a client problem through a mock exercise Bring customer research, digital experience planning, CRM knowledge, and collaborative strategy to VML Canada’s client brands.
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Cx Crm Strategy Consultant
6 days ago
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Winnipeg, Manitoba, Canada Vml-Canada- Full-timeVML Canada is seeking a motivated CX / CRM Strategist to join our growing CX team, delivering complete customer experiences for Canadian and American clients. You will report to the CSO and collaborate with a CX Strategy Director, working with brand strategists, designers, copywriters, and clients to solve real brand problems with empathy and innovation. You...
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Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Vml-Canada- Full-timeVML Canada is seeking a motivated CX / CRM Strategist to join our growing CX team, delivering complete customer experiences for Canadian and American clients. You will report to the CSO and collaborate with a CX Strategy Director, working with brand strategists, designers, copywriters, and clients to solve real brand problems with empathy and innovation.You...
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Winnipeg, Manitoba, Canada VML Full-timeVML Canada is seeking a CX/CRM Strategist to join our growing CX team, delivering complete customer experiences for Canadian and American clients. You will report to the CSO and collaborate with a CX Strategy Director across a portfolio of brands to solve real brand problems through empathy and innovation. A CRM background is valued. We offer a...
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