Senior Director of Operations in Calgary
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Key Responsibilities
• Oversee broad customer operations and service delivery
• Develop strategies to meet business growth and expectations
• Establish performance standards across the customer life cycle
• Monitor service performance to proactively address gaps
• Lead initiatives to modernize customer operations
Requirements:
• Bachelor's degree in Business or related field
• 12+ years of leadership experience in operations
• Strong understanding of commercial and financial performance
• Proven track record in process improvement
• Comfortable in a high-growth environment Leverage your expertise to improve operations and customer satisfaction in a leading technology enterprise.
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