Senior Genesys Cloud AI
23 hours ago
Winnipeg, Manitoba, Canada
Miratech
Full-time
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Miratech in Brampton, Canada, is seeking a Senior Genesys Cloud PS Consultant with Genesys AI experience to support enterprise clients in evaluating, designing, and validating AI-powered contact center solutions built on Genesys Cloud CX. The role combines business consulting, platform expertise, and hands-on validation.
You will gather requirements, design AI-enabled solutions for knowledge surfacing, agent assistance, and summarization, configure and test features, and present findings to