Transport Refrigeration Contract Manager

2 hours ago
Winnipeg, Manitoba, Canada Thermo King Eastern Canada Full-time
Manage transport refrigeration service contracts at Thermo King Eastern Canada, using ERP systems, sourcing, and negotiation expertise. This role supports contract customers. The Service Contract Manager leads contract administration and optimization within mobile refrigeration services. You will apply equipment knowledge, organizational skills, and customer relationship expertise. The position requires reporting, billing coordination, telematics use, and communication with people across the organization. Key Responsibilities:

Interface between the dealership and contract customers Develop KPIs, surveys, and scorecards for contracts Present KPI and fleet performance reports Oversee monthly contract billing completion Monitor telematics for scheduling and proactive solutions Requirements:

Three to five years of relevant experience Transport refrigeration industry and equipment knowledge Knowledge of standards, products, and company services Strong organization, prioritization, and time management skills Excellent verbal, written, and presentation skills Bring contract administration, equipment expertise, customer communication, and detailed reporting skills to Thermo King Eastern Canada.

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