Lead as Branch Manager Trainee at TD

9 hours ago

Montreal, Quebec, Canada TD Securities Inc. Full-time
Assume leadership in customer service as a Branch Manager Trainee at TD Canada Trust in Montréal, Quebec. Drive team success and enrich customer relations. TD Canada Trust is looking for an adaptable and driven individual to oversee a medium-sized team. This role is designed for those who thrive on mentoring and leading customer-focused initiatives. You'll provide tactical support in banking solutions, improving overall financial confidence among customers while enhancing team capabilities.

Key Responsibilities
• Mentor team on providing banking advice effectively
• Represent TD at community events to build relations
• Address escalated issues to ensure customer satisfaction
• Manage branch compliance and administrative functions
• Schedule staff to maximize operational efficiency

Requirements:
• Bachelor’s degree or 5+ years of related experience
• Completion of Branch Compliance Officer and IFIC/CSC courses
• Strategic thinker with knowledge of banking systems
• Proficiency in MS Office tools
• Strong communicator capable of handling sensitive information Elevate the customer experience as you contribute to growth and operational success at TD Canada Trust.