Senior Campaign Operations Manager
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Own campaign, promotion, and content delivery from brief through review Maintain calendars, dependencies, risks, and escalation paths Lead on-call coverage and troubleshoot live platform issues Establish QA gates, playbooks, monitoring checklists, and change controls Coach teams and represent readiness across cross-functional planning Requirements:
Six-plus years in CRM, campaign, promotional, or lifecycle operations Experience leading and developing teams in complex digital businesses Hands-on CRM or promotional platform troubleshooting knowledge Incident response, on-call governance, or escalation framework experience Canada or UK location with hybrid flexibility and time-zone collaboration Bring operational leadership, CRM platform expertise, incident judgment, and team development skills to Fanatics’ global campaign delivery.
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