Global Director of Mid-Market Onboarding

3 days ago

Winnipeg, Manitoba, Canada Canada Job Posts Full-time
Cloudbeds is seeking a Global Director of Mid-Market Onboarding to own and scale onboarding for our fastest-growing customer segment. You will lead a distributed team responsible for guiding mid-market customers from contract to go-live, adoption, and transition to Account Management, building world-class onboarding frameworks and processes. You will measure onboarding velocity, deployment quality, and customer satisfaction while driving long-term retention and scalable operations across a