Customer Experience Data Center Consultant
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Shape customer outcomes through data center architecture, technical consulting, and delivery leadership across Cisco services and complex infrastructure environments. This work connects technical execution with business strategy.
The Customer Experience Consultant partners with customers, sales teams, engineering groups, and external partners. You create architectures, manage delivery projects, and serve as a primary technical resolution contact. Expertise in Cisco Nexus, Cisco ACI, storage area networks, and hybrid cloud environments supports customer technology transitions.
Key Responsibilities:
- Partner with customers, sales, and engineering groups
- Translate requirements into technical architectures
- Maintain direct technical and management relationships
- Resolve complex technical challenges quickly and effectively
- Share knowledge and provide consulting recommendations
Requirements:
- Broad expertise across technologies and delivery methods
- Strong communication and customer relationship-building skills
- Knowledge of Cisco Nexus, ACI, MDS, BGP, OSPF, VXLAN, and EVPN
- Experience with virtualization and containerization platforms
- Canadian French and English bilingual fluency
Bring customer consulting, data center networking, and delivery leadership to Cisco projects connecting technical solutions with business goals.
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