Team Leader in Accident Benefits Claims
3 days ago
Calgary, Alberta, Canada
Definity
Full-time
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Lead as a Team Leader in Accident Benefits claims, focusing on fraud detection and investigations. Work collaboratively with teams and provide critical guidance for improving processes and performance.
This role requires at least five years of experience in Accident Benefits with a specialized focus on fraud and previous leadership. You will oversee investigations, manage budgets, and conduct thorough audits on claims while mentoring your team and ensuring compliance with policies and protocols.
Key Responsibilities
• Lead fraud investigations and manage team performance
• Develop strategies with the National SIU Investigations Team
• Provide ongoing coaching and technical instruction
• Audit and monitor claims for adherence and quality
• Identify training opportunities for team development
Requirements:
• University degree or related college diploma
• Minimum 5 years in Accident Benefits claims
• Proficient in Microsoft Office Suite
• Strong interpersonal and communication skills
• Able to adapt in a fast-paced environment Utilize your expertise to improve team outcomes and contribute to overall operational excellence
Key Responsibilities
• Lead fraud investigations and manage team performance
• Develop strategies with the National SIU Investigations Team
• Provide ongoing coaching and technical instruction
• Audit and monitor claims for adherence and quality
• Identify training opportunities for team development
Requirements:
• University degree or related college diploma
• Minimum 5 years in Accident Benefits claims
• Proficient in Microsoft Office Suite
• Strong interpersonal and communication skills
• Able to adapt in a fast-paced environment Utilize your expertise to improve team outcomes and contribute to overall operational excellence