Lead Field Service Technician
3 hours ago
Winnipeg, Manitoba, Canada
Intelligrated
Full-time
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Lead warehouse automation service operations in Columbus, Ohio, using technical expertise and team leadership during an overnight Monday-to-Thursday shift.
As Lead Field Service Technician at Intelligrated, you will guide field service technicians and support effective customer service delivery. Your responsibilities include scheduling technicians, resolving complex technical issues, collaborating across functions, training technicians and customers, and maintaining technical excellence. The role supports Intelligrated automation and material handling solutions.
Key Responsibilities:
Oversee field service operations and service delivery Assign technicians and schedule work against customer demands Provide remote and on-site technical support Collaborate cross-functionally on customer solutions Conduct training for technicians and customers Requirements:
Minimum two years’ field service engineering experience Technical knowledge of relevant field service technologies Strong leadership and team management skills Experience managing projects and improving processes Conveyor background experience Bring field service engineering, conveyor experience, and technical leadership to Intelligrated’s Columbus operations and customer solutions.
Oversee field service operations and service delivery Assign technicians and schedule work against customer demands Provide remote and on-site technical support Collaborate cross-functionally on customer solutions Conduct training for technicians and customers Requirements:
Minimum two years’ field service engineering experience Technical knowledge of relevant field service technologies Strong leadership and team management skills Experience managing projects and improving processes Conveyor background experience Bring field service engineering, conveyor experience, and technical leadership to Intelligrated’s Columbus operations and customer solutions.