Director of SaaS Product Management

13 hours ago

Mississauga, Ontario, Canada Upshop Full-time

Lead SaaS product strategy at Upshop, guiding enterprise platforms, AI-driven capabilities, and cross-functional delivery across complex retail operations.

As Director of Product Management, you will oversee two core products within Upshop’s retail operations platform. You will define product vision, manage a small team, and connect executive leadership, engineering, design, data science, and revenue teams. Your work will support operational efficiency, waste reduction, and profitability for grocery retailers.

Key Responsibilities:

  • Define product vision, strategy, and unified roadmap
  • Lead, mentor, and scale one to two product managers
  • Establish product frameworks, KPIs, and OKRs
  • Oversee agile delivery, backlogs, and release planning
  • Champion AI-driven product innovation and integrations

Requirements:

  • Five to seven-plus years managing software products
  • SaaS or enterprise software experience
  • Two-plus years managing full-time product managers
  • Multiple-product or complex platform ownership experience
  • Knowledge of enterprise SaaS architecture and APIs

Bring SaaS leadership, product strategy, AI fluency, and enterprise platform expertise to Upshop’s retail technology portfolio.