Production Support Technology Analyst
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Manage incident and problem lifecycles for production systems Improve monitoring and alerting with ITRS Geneos and Grafana Develop applications and scripts that automate processes Monitor end-to-end application environments in real time Coordinate with developers and business teams Requirements:
Graduate between December 2027 and May 2028 Pursue a bachelor’s degree in a technology-related discipline Pass technical interviews with basic algorithmic programming exercises Communicate effectively and collaborate across cultures and time zones Demonstrate adaptability, attention to detail, and problem solving Build production support expertise through monitoring, automation, Linux, databases, Python, and cloud technologies at Citi.
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