Critical Harm Program Manager
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Lead strategic operational builds from problem statement through implementation Translate policy and safety constraints into executable workflows Coordinate cross-functional partners and resolve critical dependencies Use operational data to identify bottlenecks and quality gaps Drive escalations and decisions to durable closure Requirements:
8+ years in program management or related operations fields Track record scaling ambiguous work from framing through launch Ability to align teams without direct authority Technical and analytical fluency around data and automation Clear communication with technical, operational, policy, and executive audiences Apply program management, operational judgment, and cross-functional leadership to OpenAI’s evolving critical harm priorities in Toronto.
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Program Manager, Critical Harm Operations
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