Consumer Experience Strategy Lead

2 hours ago

Winnipeg, Manitoba, Canada Job type: Full-time
Lead consumer experience strategy at Sanofi through user research, digital product planning, and measurement frameworks. Guide global digital solutions across the ecosystem. As Consumer Experience Strategy Lead, you will shape strategy for Sanofi patients, customers, and staff. You will align user needs, market insights, product roadmaps, and technical frameworks. The work spans digital products, software design, research, measurement, and stakeholder influence across the organization. Key Responsibilities:

Deliver CX strategy across digital products using research and insights Define principles, plans, and measurement frameworks for CX Align user experience strategy with product roadmaps Influence product and service strategy direction across business functions Advocate for CX within Digital and stakeholder groups Requirements:

Bachelor’s degree in design, HCI, MBA, or related field Seven-plus years as a CX or UX strategist Experience with digital product or software design Strong analytical, communication, and presentation skills Professional English communication skills, verbal and written Shape Sanofi’s consumer experience strategy with research, digital product expertise, measurement, and influential stakeholder leadership.