Senior Technical Architect, Genesys Cloud

Design Genesys Cloud CX solutions for complex banking ecosystems as a Senior Technical Architect at Miratech. Work full-time on enterprise transformation initiatives. Miratech seeks a Genesys Cloud CX Solution Designer to design and deliver complete solutions. The role operates within a complex banking ecosystem and aligns with Miratech’s enterprise...

Lead Genesys Cloud and Architect delivery as a Technical Lead, applying IVR design and Contact Center AMS expertise to platform operations. This Technical Lead supports Contact Center platform management, enhancement delivery, and continuous improvement. You will lead AMS operations, collaborate with business stakeholders, and modernize Genesys solutions....

Miratech1 is seeking a senior solutions architect to lead end-to-end design of contact centre solutions. You will partner with senior stakeholders to define objectives and translate them into scalable, secure designs across IVR, routing, recordings, WFM and agent desktops. The role focuses on Genesys Cloud CX architecture, API integrations, and enterprise...

Full-timeCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology,...

Lead the transformative implementation of Genesys Cloud at Hydro One, modernizing critical communications and operations. This impactful Senior Project Manager role requires strong leadership in IT and Operational Technology environments.As a Senior Project Manager at Hydro One, you will oversee the comprehensive delivery of the Genesys Cloud initiative....

Oracle Cloud Technical ArchitectLocation: Canada – RemoteDepartment: FinancePosition: Oracle Cloud Technical ArchitectThe world of

Miratech seeks a Senior Genesys Cloud PS Consultant with AI experience to support enterprise clients in evaluating, designing, and validating AI-powered contact center solutions built on Genesys Cloud CX. The role combines business consulting with platform expertise and hands-on validation, working with business stakeholders, contact center operations, and...

Design Salesforce Data Cloud solutions in Mississauga, Canada, using enterprise data modeling and identity resolution expertise. Lead architecture across CRM and marketing automation platforms. This Salesforce Technical Architect role requires 15 years of experience and focuses on Data 360 architecture. You will define data models, integration patterns,...

Technical Architect — Java / Cloud & AI — MontrealA major bank is looking for a senior technical architect to define the next generation of its regulatory reporting stack, spanning cloud and AI. Long-term engagement, Montreal. A major bank is launching a proof of concept and market study for the next generation of its regulatory reporting tool, and is...