Workday Implementation Training Lead

13 hours ago

Ottawa, Ontario, Canada Federation of Canadian Municipalities Full-time

Coordinate Workday training, communications, and rollout support at the Federation of Canadian Municipalities, with primarily virtual work and Ottawa travel.

This Employee Experience Lead position supports employees through new ERP tools, policies, and workflows. You will design learning materials, facilitate live and virtual sessions, manage adoption support, and collaborate with the ERP project team. The role also maintains job aids, microlearning, and post-implementation resources.

Key Responsibilities:

  • Design ERP training materials and self-serve learning resources
  • Facilitate live and virtual training with attendance follow-up
  • Track completion rates and prepare leadership compliance reports
  • Maintain job aids, quick reference guides, and onboarding content
  • Support testing, rollout, troubleshooting, and vendor coordination

Requirements:

  • Four to six years in training, communications, or change management
  • Experience supporting Workday implementations and post-go-live activities
  • Bachelor’s degree or comparable education and experience
  • Adult learning or instructional design certification is a plus
  • Strong facilitation, writing, and coordination abilities

Apply your Workday implementation, adult learning, facilitation, and coordination skills to support effective ERP adoption at FCM.