Global IT Service Delivery Manager
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Direct Global IT PMO Project Leads and Business Analysts Manage project governance, methodologies, milestones, and deliverables Oversee incident management, service delivery, and customer support Compile reports on portfolio financials and project performance Improve SLA performance and ticket closure efficiency Requirements:
Seven-plus years supporting global software system implementations University degree, college diploma, or equivalent practical experience Business Analysis and Project Management Fundamentals training In-depth working knowledge of ServiceNow Fluent English and strong communication skills Apply global service delivery leadership, ServiceNow knowledge, and analytical problem-solving across Redpath’s IT portfolio and support services.
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Global It Service Delivery Manager
5 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Redpath Mining Inc. Full-timeLead global IT service delivery through project governance, ServiceNow expertise, and business analysis from Redpath’s Vaughan or North Bay office.The Manager, Global Business Systems, Service Delivery leads Global IT PMO Project Leads and Business Analysts. This manager ensures projects arrive on time, within budget, and with high quality....
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Manager, Global Business Systems
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Winnipeg, Manitoba, Canada Redpath Mining Inc. Full-timeJob Description The role of the Manager, Global Business Systems, Service Delivery is to lead, guide, and manage a team of Global IT PMO Project Leads and IT Business Analysts. The Manager, Global Business Systems is responsible for ensuring on time, on budget, and high-quality delivery of various projects. They will support the Global IT PMO Project Leads...
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Global It Pmo Manager: Service Delivery
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Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Redpath Mining Inc. Full-timeRedpath Mining Inc. seeks a seasoned Manager, Global Business Systems, Service Delivery to lead a team of IT PMO leads and business analysts in delivering complex software initiatives in a global mining context.You will drive governance, metrics, and continuous improvement across incident management, service delivery, and customer support while collaborating...
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Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Redpath Mining Inc. Full-timeJob DescriptionThe role of the Manager, Global Business Systems, Service Delivery is to lead, guide, and manage a team of Global IT PMO Project Leads and IT Business Analysts. The Manager, Global Business Systems is responsible for ensuring on time, on budget, and high-quality delivery of various projects. They will support the Global IT PMO Project Leads in...
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