Senior Manager, Customer Insights
6 days ago
Winnipeg, Manitoba, Canada
Greater Toronto Airports Authority
Full-time
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Greater Toronto Airports Authority (GTAA) is seeking a Manager, Customer Insights & Analytics to lead Toronto Pearson’s customer research and benchmarking strategy. You will translate passenger data into actionable insights, develop executive dashboards, and guide decisions to elevate the passenger experience across the organization.
You will oversee feedback programs, collaborate with business units, and manage vendor relationships while coaching a skilled analytics team to drive measurable