Regional Service Operations Manager
3 hours ago
Winnipeg, Manitoba, Canada
Hitachi Energy Ltd.
Full-time
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Lead hybrid substation service operations across Western Canada with Hitachi Energy, emphasizing customer engagement, safety, and operational execution. Kelowna, Calgary, Edmonton, or Richmond locations are available.
As Regional Manager, West, you will manage service delivery and strengthen capabilities supporting an expanding substation service portfolio. The work includes workforce planning, competency development, performance monitoring, and coordination across Canadian and North American teams. You will align customer commitments with execution while supporting quality, productivity, responsiveness, and satisfaction.
Key Responsibilities:
Manage regional service operations for safe, efficient execution Grow workforce, infrastructure, and operational capabilities Monitor performance metrics and implement improvement actions Develop a high-performing team through coaching Ensure compliance with regulations, procedures, and guidelines Requirements:
Work authorization permitting employment with Hitachi Energy in Canada Experience managing service operations and customer relationships Experience developing capabilities and planning workforce needs Ability to collaborate across matrix organizations Strong communication and relationship-building skills Apply regional service leadership, customer focus, and operational discipline to advance Hitachi Energy’s Western Canada substation portfolio.
Manage regional service operations for safe, efficient execution Grow workforce, infrastructure, and operational capabilities Monitor performance metrics and implement improvement actions Develop a high-performing team through coaching Ensure compliance with regulations, procedures, and guidelines Requirements:
Work authorization permitting employment with Hitachi Energy in Canada Experience managing service operations and customer relationships Experience developing capabilities and planning workforce needs Ability to collaborate across matrix organizations Strong communication and relationship-building skills Apply regional service leadership, customer focus, and operational discipline to advance Hitachi Energy’s Western Canada substation portfolio.