RQ11491 - Product Manager - Senior

Define and maintain the product vision, objectives, and roadmap.

Align product priorities with business goals, strategic objectives, and enterprise direction.

Identify opportunities for innovation, modernization, and process improvement.

Develop business cases, value propositions, and product investment recommendations.

Establish product success measures, KPIs, and outcome-based performance metrics.

Stakeholder & Business Relationship Management:

Engage business partners, executives, subject matter experts, and technology teams to understand business needs and priorities.

Lead product discovery activities, workshops, and stakeholder consultations.

Build consensus among diverse stakeholder groups and manage competing priorities.

Communicate product status, roadmap updates, risks, decisions, and outcomes.

Manage stakeholder expectations throughout the product lifecycle.

Product Delivery & Agile Leadership:

Own and prioritize the product backlog based on business value and strategic objectives.

Translate business requirements into user stories, acceptance criteria, and product features.

Collaborate with Agile delivery teams during planning, backlog refinement, sprint reviews, testing, and releases.

Support quality assurance, user acceptance testing, and release readiness activities.

Ensure delivered solutions meet business, operational, security, accessibility, and regulatory requirements.

Technology Leadership & Continuous Improvement:

Collaborate with architects, developers, and technical teams to ensure alignment with enterprise architecture and digital standards.

Evaluate solution options, balancing business value, cost, risk, scalability, and sustainability.

Monitor product performance, customer feedback, and operational metrics.

Drive continuous product enhancements and long‑term product evolution.

Support technology modernization initiatives leveraging cloud and enterprise platforms.

Lead the development and maintenance of project governance artifacts, including Project Charters, Project Change Requests (PCRs), business cases, decision records, risk registers, status reports, and executive briefing materials.

Identify, assess, and manage product risks, issues, dependencies, and mitigation strategies.

Ensure compliance with security, privacy, accessibility, and regulatory requirements.

Lead or support Privacy Impact Assessments (PIA), Threat Risk Assessments (TRA), Security Risk Assessments, and other governance reviews.

Participate in governance, investment planning, architecture review, and portfolio management processes.

Maintain governance artifacts, status reporting, financial tracking, and portfolio information within approved tools (e.g., Planview).

Required Qualifications:

Experience:

Minimum 5 years of experience in Product Management, Product Ownership, Business Analysis, or related IT leadership roles.

Demonstrated experience leading enterprise-scale digital products from strategy through delivery and ongoing operations.

Experience working within Agile, Scrum, and Lean product delivery environments.

Proven experience managing complex stakeholder environments and influencing executive decision‑making.

Experience conducting product discovery, requirements elicitation, and roadmap development.

Technical Knowledge:

Strong understanding of enterprise architecture principles, cloud technologies, APIs, integration patterns, and application modernization.

Experience with Microsoft technologies including:

Dynamics 365

Power Platform

Dataverse

Experience overseeing or participating in PIA, TRA, and related risk and compliance activities.

Strong understanding of product lifecycle management and digital service delivery.

Exceptional written and verbal communication skills.

Proven facilitation, negotiation, stakeholder engagement, and conflict resolution skills.

Ability to present complex concepts to executives, business stakeholders, and technical audiences.

Demonstrated ability to produce high‑quality documentation, presentations, and executive briefings.

Preferred Qualifications:

Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP, or equivalent certification.

Experience delivering products using Microsoft Dynamics 365 and Power Platform.

Experience supporting large‑scale digital transformation and modernization initiatives.

Experience within Ontario Public Service (OPS) or broader public sector environments.

Requirements

Experience and Skill Set Requirements

Must Haves

5+ years