AI Operations Lead: Strategy, Governance
4 days ago
Winnipeg, Manitoba, Canada
BMO
Full-time
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BMO Financial Group is seeking a Manager - AI Operations to lead monitoring, optimization and governance of AI-enabled capabilities within the Virtual Connect contact centre. The role partners with product, technology, analytics and risk to ensure AI solutions deliver measurable value and meet enterprise standards.
The candidate will support AI initiatives, interpret business results, manage risk, and develop communications for leadership.