Customer Service Operations Manager
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Ensure department goals meet or exceed established expectations Manage order quoting, processing, fulfillment, and review Monitor service metrics and improve customer service processes Analyze complaints and recommend appropriate responses Train employees on systems and job functions Requirements:
High school degree or equivalent required Four years of customer service experience Two years of supervisory or management experience Four years of purchasing MRO or indirect material experience Ability to travel up to 25 percent Apply customer service leadership, order management, workflow analysis, and team supervision skills as a Wesco Associate Manager.
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Customer Service Operations Manager
2 days ago
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Customer Service Operations Manager
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