Automotive Dealership Service Manager
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Lead automotive service operations at UpAuto Group, using dealership leadership and financial oversight to guide an on-site service department. Drive customer satisfaction while managing daily fixed operations.
This full-time, permanent Service Manager role leads a busy dealership service department. You will manage service advisors, technicians, apprentices, and support staff while overseeing budgets, performance metrics, workflow, and compliance. The position requires dealership service experience, business acumen, and strong communication.
Key Responsibilities:
- Plan, direct, and evaluate daily service department operations
- Hire, train, coach, and motivate department personnel
- Manage budgets, financial statements, reports, and revenue forecasts
- Monitor repair order, labor rate, efficiency, and parts metrics
- Resolve complaints and maintain strong customer satisfaction scores
Requirements:
- Automotive dealership service experience with management experience preferred
- Valid provincial driver's licence and clean driving record
- Understanding of fixed operations accounting and gross profit structures
- Proficiency with PBS and automotive repair software
- High school diploma; automotive management education preferred
Bring dealership leadership, operational analysis, and customer service expertise to UpAuto Group's automotive service department.
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