RQ11639 - UX Designer - Senior

Design intuitive, accessible and user-friendly interfaces

Design AI-assisted workflows that support information gathering, analysis, planning, and content development activities.

Design user experiences that clearly support human review, validation and approval of AI-generated content.

Create wireframes, mockups, prototypes, process flows and design specifications.

Conduct user research, interviews, workshops and usability testing

Translate business requirements into user-centered designs.

Design and test experiences across desktop, tablet and mobile devices.

Collaborate with product owners, business analysts, developers and curriculum experts throughout the project lifecycle.

Gather user feedback and continuously improve designs based on testing and business needs.

Ensure designs meet accessibility standards and support inclusive user experiences.

Create and maintain design documentation, design systems and reusable UI components.

Elicit, document and validate business requirements, user needs and process requirements.

Analyze current and future state business processes and identify opportunities for improvement.

Develop user stories, use cases, business rules and functional requirements.

Facilitate workshops and stakeholder sessions to gather requirements and build consensus.

Support requirements traceability and ensure solutions align with business objectives.

Requirements

Experience and Skill Set Requirements:

Skill Set Requirements:

UI/UX and Product Design:

Experience as a UX Designer, UI Designer, Product Designer or similar role.

Experience designing user interfaces and digital experiences for web-based applications.

Experience creating user journeys, service blueprints, process flows, wireframes, mockups and interactive prototypes.

Experience translating business and user requirements into user-centred designs.

Experience designing intuitive workflows for complex business processes.

Experience applying a product mindset and user-centred delivery approach through discovery, design, validation, release and continuous improvement.

Experience working collaboratively within agile product teams to define MVPs, validate assumptions and support product roadmaps.

Experience developing personas, user groups, journey maps, task flows and user-needs statements.

Experience designing end-to-end services, including digital and non-digital interactions, notifications, support processes and exception scenarios.

Experience validating concepts and solutions through prototypes prior to development.

Experience designing AI-assisted user experiences and workflows.

Experience designing interfaces that support human review, validation and approval of AI-generated content.

Experience designing applications that comply with AODA and WCAG accessibility requirements.

Experience applying the Ontario Design System or similar design standards.

Experience creating and maintaining design systems, patterns and reusable UI components.

Experience embedding privacy and security by design principles into user experience design.

User Research and Usability Testing:

Experience planning and conducting user research, interviews, workshops and usability testing.

Experience managing end-to-end research activities, including participant recruitment, testing, analysis and reporting.

Experience gathering and analyzing user feedback and translating findings into design improvements.

Experience recruiting and engaging representative user groups, including users with accessibility needs.

Experience conducting qualitative and quantitative research.

Experience developing and executing usability testing plans.

Experience conducting accessibility testing using manual and automated approaches.

Experience supporting screen-reader testing using tools such as JAWS, NVDA or VoiceOver.

Experience using accessibility evaluation tools such as axe, WAVE or similar technologies.

Experience validating designs through iterative testing and research-informed decision making.

Agile Delivery and Technical Collaboration:

Experience working in Agile delivery environments using Azure DevOps, Jira or similar tools.

Experience translating research findings and business requirements into user stories, functional requirements and backlog items.

Experience gathering, documenting and validating business and functional requirements.

Experience conducting business process analysis and current-state/future-state assessments.

Experience developing user stories, use cases and business process models.

Experience