Senior ServiceNow ITSM Developer at CMHC
20 hours ago
Ottawa, Ontario, Canada
Canada Mortgage and Housing Corporation
Full-time
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Advance your career as a Bilingual Senior Specialist, ServiceNow ITSM Developer with CMHC in a hybrid work model. Lead and innovate in the realm of IT service management solutions.
In this permanent full-time role within the Infrastructure and Operations team, you will utilize your extensive knowledge of the ServiceNow ITSM suite. As a senior specialist, you will design, enhance, and support core ITSM processes while collaborating with different teams to drive automation and continuous improvement across the organization.
Key Responsibilities
• Lead technical development and provide architecture guidance
• Design and implement ITSM solutions for core processes
• Collaborate with stakeholders to optimize workflows
• Configure and enhance Service Catalog items and workflows
• Develop advanced automations and integrations for efficiency
Requirements:
• Bachelor's degree in Computer Science or related field
• 7+ years of ServiceNow development experience
• Expertise in ITIL framework and IT Service Management
• Proven background in ITSM module customization
• Strong leadership in ITSM transformation initiatives Utilize your expertise in ServiceNow ITSM to drive operational excellence and automation at CMHC.
Key Responsibilities
• Lead technical development and provide architecture guidance
• Design and implement ITSM solutions for core processes
• Collaborate with stakeholders to optimize workflows
• Configure and enhance Service Catalog items and workflows
• Develop advanced automations and integrations for efficiency
Requirements:
• Bachelor's degree in Computer Science or related field
• 7+ years of ServiceNow development experience
• Expertise in ITIL framework and IT Service Management
• Proven background in ITSM module customization
• Strong leadership in ITSM transformation initiatives Utilize your expertise in ServiceNow ITSM to drive operational excellence and automation at CMHC.