Manager, Business Operations

The Opportunity

Job classification: M1100 - Manager

Salary range: $102,000 - $112,000 (Based on 30 hour work week). Placement within the range is typically based upon a review of skills, experience, and internal equity.

Hours per week: 30 (0.8 FTE)

Paid leave: 4 Weeks Vacation / 14 Flex Days per year

Deadline to apply: 4:00PM, Friday October 2, 2026

The Manager, Business Operations provides management-level leadership and oversight of Quarry Park Energy Solutions' (QPES) commercial, financial, and operational activities, ensuring opportunities and projects are effectively coordinated from initial client engagement through scoping, costing, contracting, delivery, invoicing, and closeout.

Reporting to the Associate Vice President (AVP), the Manager serves as the central business operations lead, connecting QPES technical teams, clients, and SAIT corporate functions to ensure projects are appropriately planned, resourced, commercially structured, delivered, and financially managed. The role integrates technical, operational, and financial inputs into business proposals, project plans, budgets, forecasts, and recommendations for AVP approval.

The Manager has delegated authority for the day-to-day management of QPES business and financial operations and is accountable for effective budget management, financial controls, forecasting, reporting, and operational processes. The role monitors performance, identifies risks and opportunities, and recommends actions to support sound resource allocation, financial performance, and organizational priorities.

The Manager is accountable for decisions and commitments made within established delegated authorities and financial parameters, while escalating material or strategic matters to the AVP. The AVP retains final approval and overall accountability for major financial, commercial, contractual, and operational decisions.

Through this role, the Manager ensures QPES operates with effective business processes, financial discipline, commercial consistency, and operational coordination, enabling the organization to respond effectively to client needs while supporting successful project delivery and sustainable growth.

How you'll contribute

Commercial Proposals & Project Development

• Lead the development and coordination of commercial and applied research proposals from initial client opportunity through final internal approval.
• Work directly with clients to understand project objectives, scope, schedules, deliverables, and commercial requirements.
• Coordinate technical input from QPES laboratory staff, technical leads, the Director of Science, and the Lab Manager.
• Develop comprehensive project scopes, schedules, budgets, and commercial proposals.
• Ensure proposals accurately reflect the labour, equipment, materials, external services, and timelines required to complete the work.
• Coordinate internal SAIT approvals and requirements necessary to move opportunities into active projects.
• Ensure approved projects have appropriate contracts, purchase orders, and financial structures in place before work begins.

People Management

• Lead, assign, and review the work of direct reports while establishing clear priorities and managing team workloads.
• Coach, mentor, and support employee development and growth.
• Manage individual and team performance, including formal performance management as required.
• Participate in recruitment, selection, and onboarding activities.
• Provide input and recommendations related to employee performance, corrective action, and dismissal.
• Manage budget-related decisions affecting personnel revenue and expenses within established authority.
• Identify staffing and resource requirements to support QPES's evolving operational needs and growth.
• Coordinate approximately 14 indirect team members across QPES to support project scoping, costing, scheduling, time tracking, financial reporting, and project delivery.

Project & Operational Coordination

• Own, maintain, and continuously improve QPES project costing models and costing structures.
• Work with technical teams to establish realistic staffing hours, equipment utilization, material requirements, and third-party costs.
• Develop and maintain consistent staffing, equipment, and service costing methodologies.
• Coordinate project pricing and margin analysis for review and approval by the AVP.
• Use actual project performance and operating experience to continuously improve costing models and assumptions.
• Ensure commercial and applied research activities are appropriately costed and financially tracked.
• Coordinate projects from approval through execution, invoicing, and closeout.
• Maintain visibilit