Maintenance Coordinator

Job Overview Reporting to the Regional General Manager: Operations & Strategic Projects, the Maintenance Coordinator is responsible for coordinating and performing preventative and corrective maintenance activities across ACE Casino properties. This role ensures the safe, efficient, and reliable operation of all building systems, equipment, and facilities through preventative maintenance, repairs, contractor coordination, regulatory compliance, and project support. The Maintenance Coordinator works closely with internal stakeholders, and external service providers to minimize downtime while maintaining a safe, comfortable, and exceptional guest experience.

Responsibilities & Duties Facility Operations & Building Maintenance

Maintain the safe, efficient, and reliable operation of all casino buildings, facilities, grounds, and property infrastructure.

Receive, prioritize, schedule, and monitor maintenance work orders.

Perform general building maintenance including carpentry, painting, plumbing, electrical, and mechanical repairs.

Assist with landscaping, irrigation, exterior maintenance, and seasonal property upkeep.

Support event setup and teardown activities as required.

Administer the Computerized Maintenance Management System (CMMS).

Maintain accurate equipment asset records, preventative maintenance schedules, and repair histories.

Ensure maintenance documentation/reports are complete, accurate, and audit-ready with focus on continuous improvement.

Respond to emergency maintenance situations including equipment failures, flooding, power outages, and other facility emergencies with focus on business continuity.

Coordinate daily maintenance activities and provide guidance to maintenance personnel as required.

Communicate maintenance priorities, project updates, and operational issues to management.

Collaborate effectively with Operations, Surveillance, Security, IT, Food & Beverage, Finance, and external contractors.

Preventative Maintenance

Develop, adapt, coordinate, and execute preventative maintenance programs for all building systems and equipment to improve lifespan, reduce downtime and increase efficiency- aligning with manufacture recommendations/warranty as necessary.

Perform weekly, monthly, quarterly, semi-annual, and annual preventative maintenance tasks of building systems, equipment and property including routine inspections with focus of continuous improvement and safety.

Repairs & Troubleshooting

Identify, diagnose, install/replace/repair and address all mechanical, electrical, plumbing, and facility concerns/projects using appropriate testing equipment, diagnostic tools, maintenance and root cause identification as necessary, scheduled or directed.

Respond promptly to emergency maintenance requests to minimize operational disruptions.

Contractor & Vendor Management

Act as the primary site contact for contractors, consultants, vendors, and service providers to coordinate installations, inspections, repairs, preventative maintenance, warranty work, and building upgrades.

Monitor contractor performance to ensure work is completed safely, on schedule, within budget, and in accordance with ACE Casino standards via confirmation work for quality, compliance, and operational readiness.

Inventory & Procurement

Prepare Bills of Materials (BOMs) for maintenance projects.

Identify required materials, parts, tools, and equipment prior to commencing work.

Coordinate the identification of procurement of maintenance supplies and equipment.

Maintain appropriate inventory levels to support daily operations.

Obtain quotations and assist with purchasing maintenance-related goods and services.

Project Responsibilities

Coordinate scheduled maintenance shutdowns and emergency repair projects.

Participate in facility renovations, equipment replacements, and capital improvement projects.

Assist in developing project scopes, schedules, and contractor requirements.

Coordinate project activities to minimize operational disruption.

Support infrastructure improvements across multiple ACE Casino properties throughout Alberta.

Multi-Site Support

Provide maintenance and support activities across multiple ACE Casino properties and affiliated businesses throughout Alberta.

Travel between locations to support maintenance activities, capital projects, and emergency repairs.

Overnight travel may be required depending on operational and project requirements.

General

Other duties as assigned or directed.

Overview Of Building Systems Management

HVAC systems

Boilers and chillers

Plumbing systems

Electrical distribution systems