Event Services Coordinator

Cystic Fibrosis Canada is looking for an Event Services Coordinator to help Canadians with cystic fibrosis (CF) live W/O Limits.

Imagine life, health and hope without limits. You can help us lengthen life-spans and improve lives. Ensure CF care and support is available. Increase access to critical medicines. Help everyone in Canada’s CF community live fully, beyond the limits of cystic fibrosis.

Are you ready to help Canadians live without limits? Apply today and change lives tomorrow

WHO ARE WE?

Cystic Fibrosis Canada has dramatically changed the cystic fibrosis story, advancing research and care that has more than doubled life expectancy. Since being founded by parents in 1960, Cystic Fibrosis Canada has grown into a leading organization with a central role engaging people living with cystic fibrosis, parents and caregivers, volunteers, researchers and healthcare professionals, government and donors, all working together to change lives through treatments, research, information and support. Despite remarkable progress, the fight is not yet done; there are still Canadians left behind. The organization’s goal is to keep pushing until all people with cystic fibrosis can experience a full, healthy life, without limits.

THE ROLE AND IMPACT:

The Event Services Coordinator will report to the Manager, Signature Events, and work alongside the Events and Community Fundraising Team (National and Third Party) as well as internal stakeholders to support administrative tasks through the execution of CF Canada and third-party fundraising activities. This is a fast-paced role, working across multiple programs, and the successful candidate needs to be flexible and adaptable to a busy workload and strong in using trackers and databases to manage workload.

Note - this is a hybrid role, with the expectation of in office presence as required. Our offices are located at 20 Eglinton Avenue West, Toronto.

RESPONSIBILITIES AND OPPORTUNITIES FOR GROWTH:

Administrative & Event Support

• Assist the fundraising team with daily operations and administrative tasks, including managing calendars, scheduling meetings, and responding to mailbox inquiries.
• Provide event logistical support including venue booking, vendor coordination, and ensuring necessary supplies are available. Communicating with vendors, sponsors and attendees as needed to meet deliverables.
• Respond to insurance and POS machine requests.
• Tracking as well as sending and filing Memorandum of Understanding documents and contracts.
• Prepare, organize, and send event materials, including invitations, programs, and attendee lists.
• Support the management of fundraising collateral including stock inventory, ordering, packaging and distributing materials, storage unit overview and community merchandise requests.
• Support in-office printing of materials and distribution of materials, cards and letters to donors/participants.
• Entering data for internal finance, event, logistic and stewardship trackers for the team.
• Administer participant registrations within the Peer-to-Peer system.
• Set up and deploy surveys and debriefs, and prepare information for the analysis of post activity campaigns.
• Updating and drafting PowerPoint presentations for internal use.
• Provide administrative support for volunteer recruitment, onboarding and management.
• Upload information on the fundraising platform/website (content, copy and images). Participate in testing webpages, tracking activity and creating event pages as needed.
• Updating event listings and regional pages on CF Canada platforms and websites.
• File event applications, agreements, permits and compliance forms.

Data Entry & Reporting:

• Track and update offline donations in the registration database or CRM system, ensuring accurate records of donor information and contributions.
• Enter and update donor, sponsor and event-related data into Raisers Edge NXT (CRM), ensuring proper tracking and coding.
• Track and update fundraising expense reports.
• Assist in monitoring, generating and presenting revenue reports and review external platform funds (Benevity, DoubleTheDonation, etc) and allocating as necessary.
• Report on event/activity metrics, budget and insights, providing monthly reporting to senior leadership team.
• Monitor and track communications across the team (emails deployed).

Communications:

• Monitor and track shared email mailboxes, ensuring timely and professional respons