Remote Creative Account Coordinator

Position Type:                     Full-Time

Department:                       Client Solutions

Work Location:                   Canada

Work Arrangement:          Remote

Work Hours:                        Monday to Friday, 9-5, 35 hours per week

Travel Required:                Every 2 months for department meetings & projects

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team But first, let us tell you why we love working here:

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• We are 100% Canadian with locations across the country
  
• State-of-the-art facilities to provide high-quality products and services
  
• The opportunity to be a part of a winning, high-performing team
  
• Collaborative, engaging workplace culture – we are passionate about our people
  
• Flexible working environment that promotes a healthy work-life balance
  
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
  
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
  
• Quarterly virtual social events
  

The Opportunity:

The Creative Account Coordinator is responsible for providing overall creative project support to the Client Solutions department.

A Day in the Life (What you will do here):

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• Ensure smooth daily and client satisfaction for assigned projects
  
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  Up-to-the-minute awareness of assigned projects, executed per Sentrex process

  
  
  
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  Rapidly responds to all messages on MS Teams and Outlook

  
  
  
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  Provides internal status updates and attends meetings, updates project status reports daily and communicates relevant information

  
  
  
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  Responsible for meeting notes and their circulation

  
  
  
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  Updates project copy documents and maintains version control

  
  
  
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  Assists with formatting of Excel, Word and PowerPoint documents

  
  
  
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  Ensures project folders are kept organized per department SOPs

  
  
  
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  Assists with creating surveys in Survey Monkey and organization of collected responses

  
  
  
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  Assists with MailChimp campaigns and LinkedIn content, posts and analytics

  
  
  
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  Assists with updating PPT slide presentations and client meeting preparation

  
  
  
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  Liaises with cross-functional support (e.g. translation, client’s administration, printer)

  
  
  
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  Coordinates PAAB/ASC submissions and maintains file folders with relevant documents

  
  
  
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  Coordinates submission of project copy documents and layouts through client’s medical, legal, regulatory system

  
  
  
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  Triages Client Solutions inbox and keep department calendar up to date

  
  
  
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  Creates and updates project cards in departmental Project Tracking system (Trello)

  
  
  
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  Files invoices in appropriate folders

  
  
  
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  Data entry as requested, e.g. logging hours of Freelancers into appropriate project cards

  
  
  
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  Executes other ad-hoc administrative duties, as they are assigned.

  
  
  

What you need to ensure you are set up for success:

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• High school diploma combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services
  
• Experience working with Creative/Marketing agencies is an asset
  
• Exceptional organizational skills
  
• Outstanding attention to detail
  
• Able to manage multiple projects and cope with changing priorit