Strategic Support Delivery Manager

7 hours ago

Ottawa, Ontario, Canada Akamai Career Site Full-time

Akamai is seeking a Support Delivery Manager to lead strategic accounts from Canada (Remote). The role focuses on maximizing customer success across cloud compute, security, and delivery products, shaping SIPs and driving operational efficiency.

You will collaborate with services, engineering, and product teams, manage escalations, and influence roadmaps while maintaining strong stakeholder relationships. This role requires technical communication and executive-level collaboration.