Team Lead, Investigations
1 day ago
Montreal, Quebec, Canada
Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Full-time
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Commission for Complaints for Telecom-television Services (CCTS) is seeking a Team Lead, Investigations, to guide and develop our Conciliation and Investigations team. You will lead a group of Complaints Resolution Officers and Investigators, driving effective resolution outcomes and ensuring quality, timely work.
The ideal candidate brings leadership experience in dispute resolution, strong bilingual communication, and a solid background in telecommunications or television industries.