Team Lead, Investigations

1 day ago

Montreal, Quebec, Canada Commission for Complaints for Telecom-television Services (CCTS-CPRST) Full-time
Commission for Complaints for Telecom-television Services (CCTS) is seeking a Team Lead, Investigations, to guide and develop our Conciliation and Investigations team. You will lead a group of Complaints Resolution Officers and Investigators, driving effective resolution outcomes and ensuring quality, timely work. The ideal candidate brings leadership experience in dispute resolution, strong bilingual communication, and a solid background in telecommunications or television industries.