Director, Product Engineering

At Maximus Canada, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems.

Maximus Canada collaborates with government partners to deliver a variety of citizen services, including healthcare administration, federal and provincial programs, and contact centre services across Canada.

We offer
eHealth solutions through our Medigent® suite of products, as well as technology consulting and business process services. We leverage our deep operational expertise, technology innovation, and digitally enabled customer engagement to deliver fast solutions. Today, we proudly support many federal, provincial and municipal programs across the country powered by Canadians.

Globally, Maximus has operations in India, Saudi Arabia, United Arab Emirates, and the United Kingdom. Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people’s lives.

Maximus Canada is proud to announce it has been namedone of British Columbia’s Top Employers for 2026. This recognition highlights the company’s ongoing commitment to cultivating an engaged and people centered workplace across its operations in BC and nationwide.

Department Overview

The Product team at Maximus Canada delivers eHealth software, services and support to Canadian jurisdictions and international clients. The portfolio includes both legacy solutions and modern SaaS offerings of our flagship product, Medigent, that support claims adjudication, beneficiary and provider management, drug information system, health program administration, integrations, data exchange, reporting, and digital health experiences.

The Product organization is responsible for the design, development, enhancement, implementation, support, maintenance, and modernization of solutions that enable the delivery of critical healthcare services while maintaining operational reliability, security, compliance, and client satisfaction.

About the Role

The Director, Product Engineering provides strategic and operational leadership for engineering delivery, technology execution, platform sustainability, and engineering governance across the Maximus Product portfolio. Working within a matrix team structure, the Director, Product Engineering collaborates closely with Product Management, Product Operations, Architecture, Quality Assurance, DevOps, Product Support, Professional Services, Security, Privacy, client stakeholders, and executive leadership to ensure Product strategy is translated into scalable, secure, maintainable, and high‑quality technology solutions. The role is responsible for establishing engineering direction, delivery frameworks, governance practices, organizational capability, and technology priorities that support business objectives, client commitments, operational excellence, modernization initiatives, and long‑term Product growth. The Director, Product Engineering balances engineering execution, operational reliability, product innovation, modernization investments, technology risk management, and organizational development to help ensure the continued success, competitiveness, and sustainability of the Product portfolio.

What a Typical Week Looks Like

• Provide leadership and strategic direction for engineering teams responsible for development, maintenance, modernization, integration, release management, operational support, and technology enablement across the Product portfolio.
• Establish and execute engineering strategies, delivery models, governance frameworks, and operational practices that support Product roadmaps, client commitments, organizational priorities, and business objectives.
• Ensure engineering investments, priorities, and resources are aligned with Product strategy, architectural direction, operational requirements, security obligations, and client outcomes.
• Partner with Product leadership to support roadmap planning, release oversight, prioritization decisions, modernization initiatives, technical debt management, platform sustainability, and innovation opportunities.
• Provide executive oversight of engineering delivery performance, capacity planning, workforce planning, risk management, quality outcomes, operational readiness, and technology health indicators.
• Establish engineering governance practices that support predictable delivery, effective decision‑making, transparency, accountability, continuous improvement, and organizational alignment.
• Lead resolution of complex technology, delivery, operational, resourcing, and stakeholder challenges affecting Product outcomes and organizational priorities.
• Promote engineering excellence through ad