Director, Software Engineering

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Director, Software Engineering

About Capital One Canada. For 30 years, we've been on a mission to change banking for good. We challenge the traditional bank stereotype by integrating machine learning, conversational AI and design thinking into our core operations. We're a bank a tech company would build, where your work directly shapes innovative solutions that impact millions of Canadians.

We're driven by fearless curiosity, bold innovation, and a collective of authentic people working together to redefine what's possible. Technology isn’t just part of our strategy, it is our strategy. Everything we do serves our vision and the creation of what's next.

About the Team: Join Capital One in Canada as we build the products that enable our millions of international Card customers. This team will specifically be working on the development of customer management capabilities for international Card users, including transitioning from an account-centric to a customer-centric decision-making model.

About the Role: You’ll lead the teams in and drive the mission and vision of the Engineering organization focused on developing foundational technology capabilities that accelerate the pace of deliveries for customer-facing web and mobile applications. We have a diverse ecosystem of highly-available RESTful microservices and streaming real-time systems hosted on leading edge AWS Cloud assets. Our applications leverage open source frameworks and strong software engineering principles that offer a diverse array of challenging, fun, and impactful problems in scalability, monitoring, and automation capabilities. We are looking for a servant leader whose people-first approach and engineering mindset elevates the safe and collaborative culture of the teams and enables delivery of excellence.

If you are a technologist at heart with the ability and business acumen to partner with business clients in a way that inspires them to challenge the status quo and want to provide an inspiring and compelling working environment that allows your engineering team to push the digital boundaries within the Financial Services industry.

Your Responsibilities:

Lead with humility and grow talented engineers who are building the next level of engineering capabilities to enable the success of our valued customers

Mentor and guide the professional and technical development of engineers in the organization

Raise accountability and strive to build a culture that continuously raises the bar for excellence

Build a strong sense of psychological safety on your teams and adjacent teams

Engage with stakeholders to define strategic imperatives and execute roadmaps that create original digital customer products and services

Work within and across agile teams to design, develop, test, implement, and support technical solutions across a full-stack of industry leading development tools and technologies

Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal and external technology communities

Encourage innovation, foster diversity and inclusion, challenge the status quo, leverage cutting-edge technologies, and offer outside-of-the-box thinking, teamwork

Partner with leaders across the company to architect, design and develop enterprise platforms, including large scale data and machine learning applications

Basic Qualifications:

At Least 10 years of experience in software engineering

At Least 7 years of experience in people management

At Least 3 years of experience leading multiple teams within an agile environment

At Least 1 year of experience managing other managers including talent development, performance management, team building and succession planning

Demonstrated experience and success pursuing best practices for teams of software engineers

Preferred Qualifications:

Master’s Degree in Computer Science or Software Engineering

13+ years’ of experience in software development

8+ years’ of experience in Agile practices

Experience with configuration management and infrastructure automation tools

Experience with Cloud computing platforms (AWS, Azure or GCP)

Experience leading horizontal DevOps/Developer tooling teams

Working at Capital One. You’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self.

Take ownership of your own potential: Whether you’re looking to upskill, pivot into new business areas, or master your craft, you’ll have access to tools and mentorship to reach your potential and define your career trajectory.

Find your rhythm: We b