Senior Project Manager

SENIOR PROJECT MANAGER (Fiserv Transition Project – Payment Systems)

Requisition #: R26-3610 (RQ00045)

Location: Victoria, BC

Engagement Type: Contract

Number of Resources required: 1

Rate (CAD): Up to $105.00 per hour / Commensurate with related experience and market competitiveness

Term: 2026-12-01 to 2027-11-30 (Must be available to start within 2 weeks from the anticipated start date)

Hours per day: 7.00

Security Screening: Standard (Criminal Record Check)

Submission Deadline/Closing Date: October 14, 2026 (5:00 PM Pacific Time)

Tri-global Solutions Group Inc. is seeking one (1) Senior Project Manager (Fiserv Transition Project) to join our talented Service Delivery team within the Ministry of Finance (Government of BC).

WORK MODEL: The successful candidate(s) will primarily work onsite in Victoria, BC. Must be authorized to work in Canada (e.g., Canadian Citizen or Permanent Resident) to apply and work within Canada at all times. Must be available to start within 2 weeks from the anticipated start date (December 1, 2026).

Thank you.

Tri-global Solutions Group Inc.

Website: https://tri-global.com

PROJECT OVERVIEW

The Banking & Cash Management Branch (BCM) within the Provincial Treasury (PT), Ministry of Finance is responsible for contracting acquiring and payment gateway services that enable government to accept and process Payment Card transactions made by the public.

The Fiserv Transition Project is a government-wide business transformation initiative to replace the Province’s current Payment Card service provider with Fiserv. The project affects all ministries and programs that accept debit and credit card payments and includes both:

• Card-present payment solutions, where payment cards are used in person at locations such as Service BC offices and BC Liquor Stores;
• Card-not-present payment solutions, primarily involving approximately 50 e-commerce applications through which the public makes online payments.

The transition will impact a broad range of business processes, information systems, and stakeholders across government. TD will cease providing payment card transaction processing services on the card networks effective November 1, 2027. To ensure continuity of service, all provincial payment card processing activities must be successfully migrated to Fiserv by August 31, 2027.

BACKGROUND

The project requires the replacement of government’s existing payment card processing infrastructure, including hardware, software, and transaction processing services across all participating ministries and organizations, including the Liquor Distribution Branch (LDB).

The scope of the transition includes:

• Approximately 480 merchant accounts;
• Replacement of approximately 460 Point of Sale terminals;
• Replacement of approximately 1,000 PIN pads;
• Reconfiguration and redirection of approximately 50 web applications used to accept payment card transactions.

Payment card transaction data is transmitted daily from the acquiring service provider to BCM’s mainframe system, where it is consolidated, coded by location and program, interfaced with Oracle General Ledger, and distributed to ministry clients for reconciliation and reporting purposes.

Concurrently with the Fiserv Transition Project, BCM is undertaking a separate initiative to replace its existing treasury operations mainframe system with a SaaS Treasury Management System provided by FIS. The new system is a critical component of the Province’s payment card processing and reporting environment and is targeted to go live in May 2027.

As both projects require significant business and information technology resources, there will be resource capacity challenges for subject matter expertise and project support. The Fiserv Transition Project Manager will be required to coordinate closely with the FIS Treasury Management System project team, effectively manage project dependencies, and deliver the transition within a constrained budget and resource environment.

SCOPE

The tasks and responsibilities for this position are outlined below:

1 Project Kickoff & Governance

Establish project governance structure, resources and stakeholder engagement model.

Tasks:

• Establish project management team and project resources;
• Develop detailed project plan, timeline and milestones;
• Develop stakeholder communication plan for business teams, technical teams, 3rd party vendors and partners;
• Co-ordinate implementation with stakeholders (Liquor Distribution Branch, ministry clients, American Express, Fiserv);
• Risk identification, analysis and risk mitigation and management.