Project Manager Canada

Calgary Ab_CAN

CEVALogistics

Permanent contract

Full Time

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.

At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

YOUR ROLE

Accountable for managing strategic, comprehensive, and complex 3PL/4PL projects focused mainly on new business, but may be assigned to re-engineered business opportunities and systems, cost improvements and operational efficiencies, from inception to delivery including planning, design, and execution; and assisting with implementation across multi-functional business units.

Lead business implementations for Freight Management across all products – air, ocean, ground, brokerage and Value added services. Develop plans in conjunction with customer; manage customer expectations throughout the project. Develop operational implementation plans in conjunction with station and regional management. Manage projects to ensure it meets ROI and service expectations. Models and acts in accordance with our guiding principles and core values.

Act as Canada’s Projects department western region manager reporting to the national director and overseeing the overall proper functioning of operations for employees and clients of the Vancouver and Calgary branches.

WHAT YOU WILL DO:

• Manage projects from inception through delivery ensuring completion of the project objectives on schedule and within budget constraints.
• Meet with business unit management and staff to review new business and proposed re-engineered business operations and systems to analyze feasibility of projects, critical success criteria and develop ROI (return on investment) business justification studies.
• Develop detailed project charter and plan (goals, objectives, strategy, scope, budget, scheduling, risk mitigation strategies, contingency plans, approach, requirements, deliverables, timelines, work breakdown structures, use case, test case, and training needs) utilizing project management disciplines and methodologies including process analysis, mapping and flow charting to ensure synchronization of processes and systems
• Engage key stakeholders, define and coordinate activities, communicate changes and progress, build commitment, overcome resistance, and lead project team
• Collaborate with IT management and staff to develop, define, and document technical systems and operational requirements and critical success criteria
• Provide expertise, leadership, guidance and supervision to cross-functional and/or multi-unit teams regarding forecasting, tracking and executing project related tasks, budgets, and resource allocations
• Establish communication plan and conduct regularly scheduled project briefings regarding status, issues, and challenges with all levels of business unit, business sponsors and management for all projects and implementations
• Develop KPI (Key Performance Indicators) metrics
• Partner with the business units/functions, sales and management to develop an implementation project plan and assist in the identification and establishment of an implementation team
• Ensure that projects and programs that are global in nature are effectively communicated across the company
• Ensure compliance with all related CEVA policies, local, state, federal, and ISO 9002 requirements pertaining to the business unit logistic initiatives
• Assist in the development of standard operating procedures and training of the implementation team and staff on requirements
• Monitor performance metrics and measurements related to individuals, teams, processes, and projects
• Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management
• Conduct post-mortem assessment of project performance/success (both operational and financial)
• Support department leadership by assuming other department projects and additional management responsibilities.
• Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance