Client Service Associate at VON Canada

6 days ago

Winnipeg, Manitoba, Canada CareerArc Group Full-time
Make a meaningful impact in health care as a Client Service Associate with VON Canada. This part-time role focuses on scheduling and coordinating nursing visits effectively.

VON Canada is seeking a Client Service Associate for its Visiting Nursing program. In this permanent, part-time position, you will coordinate home support visits, ensuring continuity of care through effective scheduling and communication. Your tech-savvy and customer-focused approach will thrive as you manage daily tasks, respond to inquiries, and adjust scheduling while supporting team members to deliver quality care.

Key Responsibilities: • Assign nursing visits based on client needs and guidelines • Process client referrals and respond to inquiries • Manage daily scheduling adjustments and administrative tasks • Collaborate with team for adequate staffing levels • Protect confidential information regarding clients and operations

Requirements: • High school diploma required, college education preferred • Proficiency in MS Office and database management • Experience in logistics or scheduling environments • Customer service experience, preferably in healthcare • Criminal Records Check required

Utilize your scheduling expertise and passion for care as a vital member of VON Canada.